Senior Medical Assistant - Colorectal Surgical Clinic

Description

Step into a role where your expertise truly makes a difference. As a Senior Medical Assistant with the Swedish Colorectal Surgical Clinic, you will play a central part in delivering seamless, compassionate, and well‑coordinated patient care. This position offers the opportunity to work independently, take ownership of essential clinic operations, and be a trusted partner to both patients and providers.

In this dynamic role, you will coordinate a wide range of patient care services, including:

• Scheduling new patient visits, follow‑up appointments, treatments, and diagnostic testing
• Completing insurance verifications, referrals, and authorizations
• Preparing, updating, and maintaining accurate medical records
• Reconciling billing concerns and supporting smooth financial workflows
• Managing multiple phone lines, triaging calls, and ensuring timely communication

Success in this position requires exceptional communication, strong problem‑solving abilities, and a steady, compassionate presence. Sensitivity, emotional stability, and a patient‑centered mindset are essential as you support individuals and families navigating complex care.

As a key member of our physician practice team, you will serve as a professional liaison—building meaningful connections with patients, families, and collaborating departments to ensure an outstanding clinical experience.

Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient‑focused, whole‑person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

• Graduate of certified medical assistant program
• Upon hire:
  Washington Medical Assistant Certification
• Upon hire:
  National Provider BLS - American Heart Association
• 1 year of Medical Assistant experience in a healthcare setting required (i.e. physician’s office, scheduler, etc.)

• Associate's Degree – or –
• Equivalent from a two‑year college or technical school with emphasis in Health Care
• Experienced in obtaining insurance verifications, referrals and authorizations
• Experience with Epic

Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best‑in‑class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100‑year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and much more. Learn more s/benefits.…