Cash Representative - Fiscal Services

Staff applies payments received via bank locked box to patient's Pacific Medical Centers Accounts Receivable. Posts cash, contractual adjustments and denial codes to the properly selected patient invoice. Other tasks include changing patient's financial codes, providing for secondary billing, requesting adjustments or refunds and balancing posting batches.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Caregivers are expected to honor the Mission, Values, Vision and Promise and adhere to the Code of Conduct, policies and standards of their organization.

For direct patient care roles:
Performs and maintains currency of essential competencies as required by specific area of hire and populations served.

• Handles preliminary cash application duties:
• Balances incoming insurance remittance advices and self pay payment stubs received from lockbox with the bank deposit slip.
• Identifies and accurately logs all incoming cash receipt information by payer category and submits monthly cash summary to Cash Applications Team Coordinator.
• Distributes remittance advices and stubs to the cash application staff responsible for that payer category.
• Accurately posts payments and zero payments to appropriate FSC on IDX, calculates/posts contractual adjustments or other adjustments, posts insurance message codes and if there is a balance, changes the invoice to the next appropriate FSC. Adds IDX invoice comments that clearly explain reasons for adjustments, denials or refunds.
• Writes the FSC category on the insurance Explanation of Benefits (EOB) whenever another insurance is to be billed and gives the copies of EOB’s to the appropriate Insurance Claims Specialist for use in billing secondary or supplemental insurances.
• Completes refund requests to the Team Coordinator for incorrect or misapplied payments.
• Researches unidentified cash by requesting assistance from payor via telephone or written correspondence.

• Billing, collection or cash application experience in a physician group practice.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.