Senior Medical Assistant - Colorectal Surgical Clinic

Job Overview

Step into a role where your expertise truly makes a difference. As a Senior Medical Assistant with the Swedish Colorectal Surgical Clinic, you will play a central part in delivering seamless, compassionate, and well‑coordinated patient care. This position offers the opportunity to work independently, take ownership of essential clinic operations, and be a trusted partner to both patients and providers.

In this dynamic role, you will coordinate a wide range of patient care services, including:

• Scheduling new patient visits, follow‑up appointments, treatments, and diagnostic testing
• Completing insurance verifications, referrals, and authorizations
• Preparing, updating, and maintaining accurate medical records
• Reconciling billing concerns and supporting smooth financial workflows
• Managing multiple phone lines, triaging calls, and ensuring timely communication

Success in this position requires exceptional communication, strong problem‑solving abilities, and a steady, compassionate presence. Sensitivity, emotional stability, and a patient‑centered mindset are essential as you support individuals and families navigating complex care.

As a key member of our physician practice team, you will serve as a professional liaison—building meaningful connections with patients, families, and collaborating departments to ensure an outstanding clinical experience.

Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole‑person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

• Graduate of certified medical assistant program
• Upon hire:
  Washington Medical Assistant Certification
• Upon hire:
  National Provider BLS – American Heart Association
• 1 year of Medical Assistant experience in a healthcare setting required (e.g., physician’s office, scheduler, etc.)

• Associate’s Degree—or—
• Equivalent from a two‑year college or technical school with emphasis in Health Care
• Experienced in obtaining insurance verifications, referrals and authorizations
• Experience with Epic

Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and much more. Learn more s/benefits.

Applicants in the Unincorporated County of Los Angeles:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please  where you can access an email link to submit your concern.