DSHS HCLA Public Benefits Specialist

DSHS HCLA Public Benefits Specialist 5/Supervisor

Home & Community Living Administration (HCLA) is currently seeking a Public Benefits Specialist 5 (PBS5) in Renton, WA. As a PBS Supervisor, you will provide comprehensive consultation about complex eligibility qualifications and skilled financial guidance to high-risk clients who are financially and medically dependent upon a full range of services and supports.

King County employees receive 5% premium pay in addition to the advertised salary.

Home & Community Living Administration (HCLA) promotes, plans, develops, and provides an array of long-term services and supports to people who have disabilities, are seniors, or have caregivers to maximize their independence, dignity, and quality of life.

• Hire, train, and supervise others.
• Determine ongoing eligibility for Long-Term Services and Support programs, which include hospice, institutional care, and HCB Waiver Services.
• Conduct intensive, confidential in-person and telephone interviews with clients, client representatives, attorneys, medical providers, and guardians; arrange accessibility, reasonable accommodations, or interpreters when necessary.
• Recognize and recalculate incorrect payments of grants, food benefits, medical assistance, and Long-Term Services and Supports.
• Provide professional case management.
• Input and receive data using multiple computer systems.
• Analyze written and oral information received and legal documents, which includes court orders, contracts, insurance policies, trusts, life estates, and promissory notes.
• Interpret the Washington Administrative Code, Revised Code of Washington, procedural manuals, policies, and policy clarifications.
• Use the statewide asset verification and real property database to evaluate the impacts of real property transfers, quit claims, and sales.
• Respond to case audits and make corrections.

Five years of combined higher education and/or equivalent experience may substitute for a degree and Public Benefits Specialist work experience requirements. Total must include at least three years equivalent work experience.

Examples of equivalent experience include but are not limited to:

• Examining/processing loan applications.
• Medical experience or rehabilitation claims.
• Unemployment insurance claims.
• Providing staff support in financial eligibility determination.
• Analyzing, verifying, and evaluating financial data and information.

OR

Out of state experience conducting, training, or supervising financial eligibility determination for public assistance to include financial, medical and food benefit programs.

OR

Bachelor’s degree or higher with 12 months of experience as a Public Benefits Specialist 2, or a Public Benefits Specialist 3, determining eligibility for long-term care services.

• Work experience supervising others.
• Rules and requirements governing the administration of long-term care programs; state and federal medical assistance programs, Home & Community based waivers, institutional program eligibility, Community First Choice, Medicaid Personal Care, Medicaid Alternative Care, Tailored Supports for Older Adults, Aged, Blind, Disabled cash assistance, Basic Food, and WASHCAP.
• Empathic to the philosophy of public assistance programs; state and federal welfare laws, rules, and regulations; principles, problems, and practices of public welfare administration, social and economic conditions, and their effects upon people.
• Can apply mathematical principles to calculations.
• Familiarity with using various computer programs.
• Communicate effectively with people in diverse or difficult situations, including calming others, engaging with people who have communication barriers, assisting underserved populations, and discussing private and unpleasant options, in person and over the phone.
• Can work with complex technical regulations and procedures, and interpret complex situations and adapt to frequent policy and procedure changes.

• Refrain from personal bias when determining eligibility.
• Capable to prioritize and perform multiple tasks with numerous interruptions.

Apply today!

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