Patient Service Representative - Patient Registration

Seattle, WA, United States (On-site)

• Job Identification 413481
• Job Category Patient Services
• Posting Date 02/26/2026, 12:54 AM
• Locations Swedish First Hill 747 Broadway-Seattle(HR) (On-site)
• Apply Before 03/05/2026, 08:00 AM
• Job Schedule Part time
• Job Shift Day
• FTE 0.4
• Minimum Salary 28.96
• Maximum Salary 40.08

In this role, you will be responsible and accountable for coordinating the information and support necessary to facilitate efficient patient flow within both the Swedish Medical Center and the Emergency Department. You will serve as a key resource for patients, families, and visitors—providing assistance, guidance, and solutions with professionalism and compassion.

Key Responsibilities:

• Frontline Customer Service: Provide welcoming reception and registration services to all patients and visitors.
• Patient Intake & Documentation: Interview patients and families to obtain required demographic and financial information; complete all consents; collect and secure valuables and deposits; escort or direct patients as needed.
• Billing & Insurance Support: Act as the initial point of contact for patient and visitor questions regarding billing, insurance, and collections.
• Financial Assistance: Assist patients seeking financial aid by processing necessary documentation and helping identify alternate sources of coverage, including payment arrangements for private‑pay accounts.
• Registration Expertise: Serve as the POS team expert to facilitate all aspects of patient registration throughout their hospitalization.
  Care Coordination:
  Work closely with physician offices and POS team members to resolve coverage issues and ensure timely, accurate patient information flow.
• Quality & Improvement: Participate in quality improvement initiatives within the Medical Center and Emergency Department.
• Special Assignments: Perform special project tasks as directed.
• Flexibility: Step in to cover occasional unscheduled shifts or partial shifts due to urgent needs or staff shortages, including assisting in finding coverage when necessary.

Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hilland thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications:

• Associate's Degree
• Two (2) years experience in a medical setting with inpatient or outpatient admitting
• Patient Registration or financial counseling or insurance and medical terminology experience

Why Join Providence Swedish?

Our best-in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in‑class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus…