Medical Assistant - M-F South Lake Union MID

SUMMARY

At Zoom Care we are working hard to make healthcare easy. Our mission is to deliver innovative, high-quality, convenient healthcare when patients need it. We offer same-day, no-wait visits in urgent care, primary care, and specialty care and we’re expanding from our roots in the Pacific Northwest to new markets. We hope you will apply to become part of our dedicated, fast-moving team of superstars!

Zoom Care is seeking a Medical Assistant to join our team!

The Medical Assistant (MA) is responsible for delivering a consistent Perfect Visit experience in Zoom Care clinics, through outstanding customer service and attention to clinical detail. The Medical Assistant is responsible for scheduling in person and telehealth appointments, updating medical records, checking patients in and out for appointments, performing blood draws, processing labs and maintaining inventory.

• Location:
  
  Zoom Care South Lake Union Clinic
• Schedule:
  
  Monday – Friday | 4:30pm – 12:30am

• Clinic positions require you to attend 2-3 weeks of training. The first week will be at your primary location and partially remote, the second and third weeks include traveling to multiple clinics in the area.
• Depending on the position and associated requirements, there may be additional mandatory training requirements that are outside of your scheduled shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Represent our values:
  Awesome, Creative, Respectful, Team Players, Get it Done.
• Check patients in and out, maintain demographic and insurance information, process payments, and provide exceptional customer service by helping patients understand their insurance costs and navigate their Zoom Care medical record.
• Interview patients, record medical history, take vital signs, and perform blood draws, finger sticks, and electrocardiograms (EKGs) according to medical standards.
• Apply splints and dressings and facilitate simple wound management under provider orders.
• Obtain, process and document specimen results, maintaining laboratory standards and completing proficiency testing to ensure certification compliance.
• Assist providers during exams and procedures, administer medications and vaccines (WA employees), and deliver emergency care as needed.
• Manage clinic inventory, ordering and storing supplies, and maintain basic medical equipment.
• Collaborate with the team to improve patient experience, offering feedback and creative solutions for enhanced care delivery.
• Ensure clinic cleanliness and adherence to safety guidelines, supporting overall clinic operations and patient care.
• WA employees only: administer medication and vaccines as directed by a provider.
• Other duties as assigned.

• High school diploma or GED equivalent, required.
• Bachelor’s degree, preferred.
• 1+ years of Medical Assistant experience.
• Including rooming, vitals, etc.
• Strong verbal, written, interpersonal, and communication skills.
• Able to maintain patient privacy and confidentiality.
• Proficient in Google Suite, Microsoft Office, Athena One and other relevant software applications.
• Excel in a fast-paced work environment, thriving under pressure and time constraints.
• Current BLS for Healthcare Providers certification from a recognized and reputable organization (e.g., American Heart Association, Red Cross) or the ability to obtain one within 1 month of hire.
• Vaccinated against COVID-19, Hepatitis B, MMR, PPD, Varicella (Chickenpox), and TD/TDAP.
• WA:
  Must be able to obtain a Medical Assistant
  - Phlebotomist license within 6 months of hire, and able to complete the Zoom Care accelerated phlebotomy course.
• Preferred: NCMA, AAMA, CCMA, (NHA, AMA)
• OR:
  Must be able to obtain a phlebotomy license within 6 months of hire; equivalent licensure or training experience, preferred.
• WA:
  Must have a Medical Assistant
  - Registered license.
• Preferred:
  Current licensure/certification as a Certified Medical Assistant, Clinical Medical Assistant, National Certified Medical Assistant, Clinical Medical Assistant Certification or prior experience as a Medical Assistant - Registered.

• Medical,…