Patient Care Coordinator​/Harborview Eye Institute

Job Description Full-Time Days Patient Care Coordinator.

• Full-time, 100% FTE (40 hours per week)
• Day Shift
• Mondays-Fridays
• Occasional Telework; after a successful probationary period, schedule to be determined by hiring manager

Harborview Eye Institute - has an outstanding opportunity for a Full-Time Days Patient Care Coordinator.

• Full-time, 100% FTE (40 hours per week)
• Day Shift
• Mondays-Fridays
• Occasional Telework; after a successful probationary period, schedule to be determined by hiring manager

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

Located two blocks from the main medical center in Harborview's Ninth & Jefferson Building on First Hill in Seattle, the UW Medicine Eye Institute offers cutting-edge medical and surgical eye care for common to complex conditions and disorders.

Our staff provides comprehensive treatment for people with glaucoma, cataracts, diseases of the retina, cornea, orbit and nerves and age-related eye diseases. We also perform refractive procedures such as LASIK and oculofacial plastic surgery procedures.

Eyes on James is our full-service optical shop in the Ninth & Jefferson building and offers eye exams, specialty glasses and contact lenses.

• Serve as the primary liaison for patients and physicians regarding surgical coordination, ordering diagnostic studies, and admission process and provides information and advice regarding Harborview Medical Center services Coordinate inpatient and outpatient care by scheduling surgery, arranging diagnostic procedures and/or coordination requests for consultation among other medical specialties
• Coordinate and schedule pre-admission tests, pre-surgery appointments/tests, procedures and complex imaging
• Maintain surgery schedules for assigned surgeons and coordinates schedule with Anesthesia, Admitting, and the Operating Room
• Coordinate communication between patient, surgeons, and both internal and external providers
• Complete appropriate documentation for planned admissions and surgeries and communicate with health care team members regarding the status and/or completion of care coordination activities
• Ensure complete and accurate registration, including patient demographic and insurance referral information are in the computer system
• Coordinate with the Financial clearance Unit/ Patient Access Center for verification of benefits and authorization for outpatient visits, inpatient stays and/or surgical procedures
• Ensure that EPIC referral work queues are addressed in a timely manner under the direction of the clinic leadership team
• Other assigned duties

• A bachelor’s degree in a medically related or public relations field,
• And two (2) years' experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology OR
• Equivalent education/experience
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

UW Medicine is Washington’s only health system that includes a top-rated medical…