Behavioral Health Technician (CNA or HCA)

Behavioral Health Technician

The Behavioral Health Technician provides direct, recovery-oriented support to residents receiving mental health services within a licensed residential treatment setting. The BHT supports a safe, structured, and therapeutic environment and assists residents with daily living activities, skill development, and engagement in treatment.

An active credential with the Washington State Department of Health as a Home Care Aide (HCA) or Certified Nursing Assistant (CNA) is required.

Location:

Keystone 3515 Woodland Park Ave N. Seattle, WA. 98103

We are currently hiring for multiple shifts, including:

• 1 Day Shift position - 7:00AM - 3:30PM
• 3 Swing Shift position - 2:00PM - 10:30PM

The ideal candidate demonstrates compassion, professionalism, and a commitment to person-centered.

Essential Duties and Responsibilities

• Provide direct supervision and support to residents in a behavioral health residential setting.
• Support activities of daily living and engagement in the residential milieu.
• Observe, document, and report resident behavior, mood, functioning, and health-related concerns to nursing and supervisory staff.
• Respond to crisis situations using approved de-escalation and safety techniques.
• Support therapeutic, recreational, and skill-building activities.
• Maintain confidentiality and professional boundaries in all interactions and documentation.
• Collaborate with clinical, nursing, and supervisory staff to support coordinated care.
• Complete required documentation accurately and within established time frames.
• Perform other duties as assigned.

Supervisory Responsibilities

• N/A

Key Work Relationships

Develops and maintains collaborative working relationships across departments, engaging with residents, team members, management and leadership in a manner that values diverse perspectives and lived experiences. Contributes to a respectful and inclusive work environment by practicing cultural humility, promoting equity in services and decision-making, and supporting efforts that foster a sense of belonging for all.

Education and/or Experience

• Minimum of two (2) years of experience in healthcare, behavioral health, residential treatment, or social services, or an equivalent combination of relevant training and experience preferred.

Knowledge, Skills & Abilities

• Compassionate, professional, and recovery-oriented approach.
• Strong communication and documentation skills.
• Ability to maintain boundaries and follow structure.
• Knowledge of trauma-informed care principles.
• Ability to work effectively in a residential environment.

Certificates, Licenses & Registrations

• Active credential with the Washington State Department of Health as a Home Care Aide (HCA) or Certified Nursing Assistant (CNA) required.
• Current First Aid and CPR certification required or ability to obtain within 30 days of hire.
• Current Food Handler's Permit required or ability to obtain within 30 days of hire.
• Completion of tuberculosis (TB) screening in accordance with state and organizational requirements, including documentation of evaluation, treatment, or clearance as applicable.
• Completion of all required training in accordance with organizational and Washington State requirements.
• Valid Washington State driver's license and insurable driving record required.
• Successful completion of criminal background check(s) required.

Sensory/Physical/Cognitive Requirements

The requirement described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made through the interactive ADA accommodation process to enable individuals with disabilities to perform the essential functions.

Sensory:

• Vision sufficient for close observation, monitoring resident condition, and recognizing changes in physical or behavioral status, with or without corrective aids.
• Hearing sufficient to communicate effectively with residents and team members and to respond to alarms or calls for assistance, with or without assistive devices.
• Communication ability to exchange information clearly and accurately in person and through documentation systems.
• Tolerance for exposure to bodily fluids, odors, and cleaning chemicals in a healthcare environment.

Physical:

• Frequent standing and sitting throughout the shift.
• Walking for extended periods, up to 90% of the shift.
• Lifting, transferring, and repositioning residents, typically up to 50 pounds independently and more with assistance or mechanical devices.
• Frequent bending, stooping, kneeling, crouching, and reaching to provide direct resident care.
• Assisting residents with mobility, including ambulation and transfers (e.g., bed, chair, toilet) and fall recovery.
• Pushing and pulling equipment such as wheelchairs, beds, carts, and mechanical lifts.
• Manual dexterity sufficient to perform tasks such as feeding, grooming, dressing, and documenting care.
• Repetitive use of hands, wrists, and arms during care activities.
• Physical stamina to sustain performance in a…