TSL Training Specialist

Technical Specialist

Bloodworks Northwest is backed by more than 70 years of Northwest history and 250,000 donors. A national leader in transfusion medicine, Bloodworks has been chosen to serve more than 90 hospitals in Washington, Oregon and Alaska – partnering closely with local hospitals to deliver the highest level of patient care. Patients with traumatic injuries, undergoing surgeries or organ transplantation, or receiving treatment for cancer and blood disorders all depend on our services, expertise, laboratories and research.

We are local, nonprofit, independent, volunteer-supported and community-based.

We have a fantastic new job opportunity for a technical specialist will have specific responsibilities and possess a high level of primary expertise and/or Center of Excellence in one of these areas:
Transfusion Services Laboratory Information Systems, Technical Development and Training, Equipment Management, Process Management, Reagent Management, Clinical Trials and Remote Allocation, with an expectation to serve as backup for each other from time to time. Provide technical expertise and leadership associated with development and implementation of new and revised methods for the Transfusion Service Laboratory (TSL). Support departmental projects and participate in interdepartmental projects in accordance with established priorities and timelines.

Coordinate Standard Operating Procedure (SOP) revisions and validations. Design, coordinate, and establish appropriate evaluation of new or revised methods to ensure changes are effective.

Principal responsibilities include, but are not limited to:
As a member of the leadership team:

• Maintain confidentiality.
• Demonstrate trust in each other and have assurance that issues discussed will be kept in confidence.
• Provide timely, honest feedback to team members on how the team functions.
• Challenge and support peers to ensure each department/group contributes to the organization's success.
• Function effectively within the team and participate and contribute constructively to produce results in a collaborative manner
• Ensure department's actions comply with laws, regulations, and Blood Center policies and practices.
• Recognize potentially hazardous materials, equipment, and situations, and follow safety procedures to minimize risk to oneself and nearby individuals.
• Responsibly support the department budget.
• Proactively recommend systems, resources, and procedures to achieve the department's success.
• Participate in internal and external audits and inspections, such as AABB and FDA inspections.

Within the department:

• Assist in setting department goals and objectives consistent with Blood Center's mission.
• Consistently model values of Blood Center and coach for the same expectation; contribute and build upon current practices and procedures in support of values, mission, and goals.
• Ensure that all applicable departmental documents and procedures are adhered to by staff, and report any discrepancies to departmental management.
• Participate in interviews and assess qualifications based on needs of positions.
• Establish and maintain cooperative relationships with coworkers and customers.
• Exhibit respect for others and help others willingly.

Technical Specialist - Center of Excellence:
Technical Training and Competency Specialist:

• Develop and maintain the TSL staff training and competency assessment programs to meet all applicable regulatory requirements.
• Collaborate with SMEs to develop training documents to support new and revised processes and procedures.
• In conjunction with the Dept. Quality Specialist, please ensure the training documentation system reflects all required training.
• Guide other TSL staff members performing training. Coordinate and standardize training.
• Investigate, analyze, and resolve training and competency problems or other incidents involving unusual circumstances. Prepare reports detailing investigation and resolution.
• Maintain documentation of all training and competency assessments performed in TSL.
• Provide input to the TSL Manager and Supervisors concerning staff training, work performance, and competency.
• Respond to questions and requests from internal or external auditors
• Act as the liaison between TSL and other Blood Center departments in matters concerning staff training, competency assessment, or new process implementation.
• Develop and revise Standard Operating Procedures, validation plans, forms, and job aids for the Technical Development Training and Competency Program.
• Serve as Subject Matter Expert (SME) for Antibody Identification and related training.

• Comply with all applicable Standard Operating Procedures (SOPs) as written.
• Perform other duties as assigned.

Requirements:

Education & Experience:

Must qualify as Testing Personnel, High Complexity Testing, under CLIA personnel requirements found in Subpart M of the Code of Federal Regulations.

• Medical Technologist or Medical Laboratory Technician, or Bachelor of Science degree in clinical laboratory science (or equivalent…