Medical Receptionist (WA)_Clinical Services

Medical Receptionist (WA)_Clinical Services

University District, Seattle, WA 98105, USA

Under the supervision and direction of the Health Center Manager, provides support to patients and co-workers by performing, with accuracy and timeliness, a variety of clinical and administrative tasks in different areas of the health center.

• Responding to patient requests and coordinating services with appropriate personnel or departments.
• Assisting patients with insurance information, entering visit data into affiliate systems, and completing patient records.
• Providing non-judgmental, client-centered care and accurate information through answering questions and offering resources.
• Utilizing comprehensive knowledge of birth control methods and reproductive health services to provide patient education, including Planned Parenthood Patient Education Sheets (PES) and Informed Consent Forms (ICF).
• Offering Planned Parenthood services or community resources for identified patient needs.
• Conducting patient check-in including income screening, explaining funding and payment options, and referrals for health insurance enrollment assistance.
• Maintaining patient accounts and records, updating personal and financial information.
• Collecting patient payments and soliciting donations while following organizational guidelines to improve collections and minimize uncompensated care.
• Acting as a resource for staff members and supporting ongoing learning and development of the staff team.
• Maintaining a safe and clean environment by adhering to infection and exposure control procedures, OSHA, WISHA, CLIA, PPFA, and affiliate policies.
• Keeping appointments on schedule through ongoing communication with PCTL, clinicians, and the health center manager.

• High school diploma
• One to two years’ experience in a medical setting.
• Travel to other health centers.

• Experience with reproductive healthcare in a clinical office or hospital setting with knowledge of EHR.

$21.30 - $26.47 hourly

Full-time – Mon - Friday

This is a union role – United Food and Commercial Workers 3000

This position is eligible for PPGNHAIK benefits. As part of our total compensation, we provide a comprehensive benefits plan including medical, dental and vision plans, retirement, paid time off, short and long-term disability and life insurance.

• All new hires are strongly recommended to have the COVID-19 vaccination, including boosters.
• All new hires hired between September and April must present proof of receiving a current flu shot.

• Adhere to our code of conduct, policies, procedures, and protocols.
• Demonstrate a high degree of professionalism at all times.
• Support and model our customer service standards.
• Value continuous learning and seek ongoing training and development.

At PPGNHAIK, we’ve outlined our priorities and goals as we continue to cultivate and promote a diverse, equitable, & inclusive culture that champions dignity, care, and respect, and where employees feel welcomed and motivated to do their best. These priorities reflect our promise to support programs and initiatives that promote continuous learning and organizational development and discussions on DEI topics; provide internal developmental opportunities;

and assess what more we can do to nurture a supportive and equitable work environment.

PPGNHAIK is an Equal Opportunity Employer. Equal Opportunity will be provided to all employees and applicants for employment on the basis of their ability and competence without unlawful discrimination on the basis of their race, color, ethnicity, national origin, gender, gender identity, gender expression, sexual orientation, religion, protected veteran status, marital status, age, disability, or any other status protected by applicable state or federal law.