CSC On-Call MHP Support Staff

On-Call Mental Health Professional – Crisis Solution Center (CSC)

Pay Range: $60/hourly

Shift: Variable. Day shift: 7am-3:30pm, Swing shift: 3pm-11:30pm, Night shift: 11pm-7:30am

Shift Differential: $1.00 per hour for Night Shift & $0.50 per hour for Swing Shift

Benefits:
Employee Assistance Program (EAP), Safe & Sick Time, Retirement Plan

Supervised by: CSC Clinical Supervisor

The On-Call Mental Health Professional works under the direction of the Clinical Supervisor or Project Manager and acts as a member of a multi‑disciplinary team. As a member of a multi‑disciplinary team providing crisis intervention services at a residential treatment facility, the Mental Health Professional is responsible for providing comprehensive psychosocial assessments; coordinating and problem‑solving with first responders and other referents;

creating and developing detailed recovery‑oriented disposition plans; linking clients with appropriate community resources; facilitating crisis resolution in the least restrictive environment; and assisting with arranging transportation for clients to appropriate facilities as needed.

• Participate in psychiatric consultation, supervision, program meetings and in‑service trainings; participate in clinical reviews and case consults for clients admitted to the CSC.
• Complete and document biopsychosocial assessments, intakes, risk and safety assessments, success plans, care conference outcomes, and other clinical support provided according to agency guidelines; provide one‑on‑one counseling with clients to support their stabilization.
• Create and implement short‑term care plans, develop client‑driven goal planners and discharge dispositions; facilitate linkages to community resources and services as needed.
• Participate in verbal de‑escalation and physical interventions in emergent situations. Work as a team to maintain a safe, therapeutic environment including 15‑minute client wellness checks.
• Demonstrate DESC core values and professionalism in all client and staff interactions; follow agency clinical policies and procedures; participate in quality assurance reviews when assigned.
• Provide phone consolation for referents of the CSC, monitor office security cameras, answer phone calls, and other administrative duties.
• Serve food, do laundry and change linens, help clean common areas, and occasionally clean up bodily fluids and biohazardous waste using appropriate PPE.
• Attend a 1‑week onboarding process upon hiring and attending a full day of mandatory training during employment.
• Other duties as assigned.

• Be reasonably available to accept on‑call shifts with less than 24 hours' notice during day/swing/night shift hours. Must work a minimum of 15 hours per month or two 7.5‑hour shifts.
• Maintain current contact information with supervisor, including phone, email, text, etc.
• Once a shift is accepted, it is expected that the shift is worked from start to finish, except in extraordinary circumstances that must be communicated with a supervisor.
• Attend to work responsibilities while on duty and limit personal phone calls and other interruptions to break times except for emergencies.

• Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
• Master's degree in social work, psychology or other relevant behavioral science, or Bachelor of Nursing degree with specialty in mental health.
• Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs.
• Be able to pass a Washington State Criminal background check.
• Ability to obtain a Washington State Food Handler’s Permit.
• Is familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co‑occurring Disorders, Intensive Case Management, Illness Management, Trauma‑Informed Treatment, strengths‑based client centered treatment, relevant Evidenced based/Emerging best…