Business Office Clerk

The clerical support clerk will help cover medical records, process adjustments, client billing, secondary billing, file, answer phones, cover for the deposits, fix GL errors, run reports, help track deficiencies, Cerner AR projects, Medical record projects, send out patient correspondences to include, but not limited to; charity care applications, charity care denials/acceptance letters, ad hoc statements, itemizations and other tasks as assigned.

• High school diploma or GED equivalent.
• Clerical Experience preferred.
• Comfortable with computer applications.
• Ability to communicate effectively both written and verbal.
• Ability to be flexible and demonstrated ability to be adaptable.
• Can operate a computer, copy machine, 10-key, phone, and fax efficiently.
• Excellent organizational skills with demonstrated time management skills. Ability to multi-task and prioritize.

• Back-up and Clerical Support for Medical Records. Helps to process record request, payer requests which may include retrieving data, scanning, pushing, mailing, burning or other tasks related to medical records.
• Post GL corrections, post payments, adjustments and other transactions as needed.
• Scans documents, archiving documents, filing.
• Back up on deposits & client billing.
• Secondary paper billing.
• Uploading contracts & assist with Lucidoc,
• Reviews forms to ensure current version is applicable.
• Mail out charity care letters, patient correspondences, payment plan letters and other patient inquiries.
• Secondary paper billing, pull explanation of benefits for billing and refund requests.
• Updating encounter status-project & eligibility projects.
• Other clerical duties as assigned.

Employee demonstrates and fosters the Lewis County Hospital District No. 1 core values of - One team, on Mission. Go out of your way, to brighten someone's day. Own it, embrace it. Care like crazy. Motivate, elevate, appreciate. Know the way, show the way, ease the way. Find joy along the way. Employee demonstrates and fosters the mission of Lewis County Hospital District No.

1 to foster trust and nurture a healthy community. Is cooperative and supportive to others within the department and hospital providing care and services. Treats individuals including patients, co-workers, supervisors, management, patient families, physicians, volunteers, visitors and others with respect, dignity and fairness. Behaves professionally and ethically in all interactions with patients, co-workers, supervisors, management, patients' families, physicians volunteers, and others.

Is consistently courteous to patients, co-workers, supervisors, management, patient’s families, physicians, volunteers and others; greets individuals and provides assistance and direction in an attentive and helpful manner. Willingly strives at continuous quality improvement to achieve quality work the first time every time. Is willing to learn new procedures and develop new skills for the purpose of improving quality of care and services.

Willingly participates as a member of work team(s) supporting the goals and objectives of the department and the district. When answering the telephone, is courteous to caller, clearly identifies department, name and takes a message or directs calls as necessary in a helpful manner.

• Medical, Dental and Vision
• 403(b) with a maximum match of 6% (match depends on years of experience in the healthcare field)
• Employer paid life insurance at 1x your annual rate of salary
• Employer paid long term disability
• EAP
• PTO accrual (.0789/hr. up to 40 hours/week) & Paid Sick Leave accrual (.025/hr. up to 40 hours/week. PTO & Sick leave accrual combination meets requirements of Washington Paid Sick leave requirements).