Solutions Application Specialist ( Laboratory technologist
Listed on 2026-09-13
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Healthcare
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Supports and educates customers in the optimal usage of applications.
SolutionsApplication Specialist (SAS) Position Summary
The Solutions Application Specialist (SAS) is responsible for the successful implementation, validation, customer training, and application support of Siemens Healthineers diagnostic instrumentation and data management solutions. (Atellica portfolio) Serving as the applications lead for assigned projects, the SAS ensures successful customer adoption, operational readiness, and a positive installation experience while maintaining compliance with Siemens Healthineers quality and regulatory standards.
Key Responsibilities- Lead customer implementations, system validations, upgrades, and go-live activities for Siemens Healthineers diagnostic solutions.
- Coordinate installation activities with customers and cross-functional teams to ensure timely and successful project completion.
- Deliver Train-the-Trainer and end-user education on instrument operation, quality control, assay performance, and workflow optimization.
- Provide technical application support, troubleshoot customer issues, and participate in escalations as required.
- Drive implementation excellence through effective customer engagement, project coordination, and technical governance.
- Monitor customer satisfaction, identify potential risks, and communicate concerns to appropriate stakeholders.
- Support assay validation activities and statistical analysis associated with new test implementation.
- Mentor and assist other Solutions Application Specialists and provide support across regions and territories as business needs require.
- Maintain compliance with Siemens Healthineers Quality System requirements, company policies, FDA regulations, OSHA requirements, and all safety standards.
- Accurately document activities and utilize company communication and reporting tools.
- Bachelor's degree in Medical Technology, Clinical Laboratory Science, Biology, Chemistry, or a related scientific discipline.
- MT(ASCP), MLS(ASCP), or MT(AMT) certification preferred.
- Minimum of two years of clinical laboratory experience; field applications experience preferred.
- Demonstrated experience in assay validation, method verification, and statistical analysis related to laboratory test implementation.
- Working knowledge of Chemistry, Immunochemistry, Hematology, and Coagulation testing.
- Strong customer-facing communication, presentation, and training skills.
- Proven ability to manage multiple priorities while delivering exceptional customer service.
- Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
- Valid driver's license and acceptable driving record in accordance with company policy.
- Ability to travel more than 90% of the time, including frequent overnight travel.
- Willingness to support customers and projects nationwide as business needs require.
- Valid driver's license, ability and good driving record required.
- Customer Focus
- Technical Expertise
- Training & Education
- Project Coordination
- Problem Solving
- Communication & Presentation Skills-
- Collaboration & Teamwork
- Quality & Compliance
- Adaptability and Continuous Learning
- Looking for candidates in the Western part of the U.S ( CO, UT, OR. WA)
We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work:When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in…
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