Insurance and Financial Clearance Specialist

Insurance and Financial Clearance Specialist

As a recognized Hemophilia Treatment Center and a Center of Excellence, the Washington Institute for Coagulation d/b/a Washington Center for Bleeding Disorders (WACBD), is committed to the wellbeing of patients with an inherited bleeding disorder across the State of Washington, neighboring states, and Alaska.

Our staff is an ensemble of dedicated healthcare professionals and support personnel that are striving to ease the burden that bleeding disorders have placed upon our patients.

The Insurance & Financial Clearance Specialist plays a critical role within the Revenue Cycle team by ensuring patients are financially cleared prior to treatment or medication dispensing. This position is responsible for verifying insurance eligibility, determining medical and pharmacy benefits, identifying referral and authorization requirements, coordinating benefits, and estimating patient financial responsibility. By ensuring accurate insurance information and financial clearance before services are provided, the specialist helps reduce reimbursement delays, improve the patient experience, and support an efficient revenue cycle.

This role serves as the primary liaison between scheduling, clinical staff, billing, and the Prior Authorization Coordinators to ensure all payer requirements are identified before medication dispense or treatment. The Insurance & Financial Clearance Specialist identifies authorization requirements but does not obtain or submit prior authorizations.

• Verify patient insurance eligibility and active medication coverage.
• Determine applicable medical and pharmacy benefits and identify the appropriate benefit under which services or medications will be billed.
• Review payer benefits to determine deductibles, copayments, coinsurance, out-of-pocket maximums, and other patient financial obligations.
• Coordinate primary, secondary, and tertiary insurance benefits to ensure accurate billing sequence.
• Identify payer requirements, including referrals, authorization requirements, and benefit limitations, and communicate findings via the Next Gen tasking work queue to the Prior Authorization Coordinator when authorization is required.
• Verify network participation, coverage limitations, frequency limitations, and payer-specific requirements.
• Ensure all insurance and demographic information is accurate and complete within Next Gen, New Leaf, and R2.
• Calculate and document estimated patient financial responsibility using established estimation tools and payer information.
• Collaborate with scheduling, clinic staff, pharmacy, billing, and the Prior Authorization Coordinator to facilitate timely financial clearance before medications are dispensed.
• Document all insurance verification activities, benefit information, and patient communications accurately and thoroughly.
• Resolve insurance eligibility discrepancies by working directly with patients, insurance carriers, employers, or referral sources as appropriate.
• Maintain assigned work queues and complete financial clearance activities within established service level expectations.
• Refer patients to the Patient Access Navigator when financial assistance or additional support may be needed.
• Support organizational goals by helping reduce registration errors, billing delays, and avoidable claim denials through accurate front-end insurance verification.
• Maintain compliance with HIPAA, payer guidelines, and organizational policies and procedures.
• Other job duties as assigned.

• Consistently verify insurance eligibility, medical and pharmacy benefits, and payer requirements accurately and within established service-level expectations.
• Identify the correct benefit and…