Patient Services Specialist​/Harborview​/Madison Clinic

Patient Services Specialist 2.

Full-time, 100% FTE

40 hours per week

Mondays
- Fridays

On-site/No Telework

• Full-time, 100% FTE
• 40 hours per week
• Mondays
  - Fridays
• On-site/No Telework

The Madison Clinic at Harborview offers medical care and social services for persons living with HIV/AIDS, regardless of sexual orientation, gender identity, race or ability to pay. Our mental healthcare professionals provide a range of services for patients with HIV/AIDS, including psychiatric consultations, medication management and recommendations for continued psychiatric care.

We also provide medical care to HIV-negative persons who might benefit from having an HIV/AIDS expert involved in their medical care, including those who are interested in pre-exposure prophylaxis (PrEP) for HIV prevention.

The Madison Clinic is home to the UW AIDS Clinical Trials Unit (ACTU), part of a network of sites around world that receive funding from the National Institutes of Health to conduct research studies on HIV-related treatments in adults. These trials cover a range of HIV clinical research including evaluations of the best initial treatment for people starting treatment for HIV and treatment options for those with drug-resistant HIV.

Trials also include those evaluating the best management of complications of HIV or its treatment, including trials for people with bone mineral loss, elevated blood fats, neurologic complications and body fat changes. We have been enrolling HIV research studies since 1986.

• Conveniently located near public transportation.
• Make a difference for the patients and employees we serve.
• Opportunity to provide career growth.

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

• High school graduation or equivalent
• AND
• One year of healthcare, administrative, or customer service experience
• OR
• An equivalent combination of education/experience
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our…