Patient Financial Counselor

Job Description UW Medicine Insurance Eligibility and Financial Counseling Services Team (IECS) has an outstanding opportunity for a Patient Financial Counselor .WORK SCHEDULE
100% FTE (40 hours per week)
Monday
- Friday; 8:00am - 4:30pmDay Shift POSITION HIGHLIGHTS This is an onsite position for the first 6 months, with potential for transitioning to a hybrid work schedule upon successful completion of the probationary period

Participate in interviewing patients to determine appropriate insurance coverage and/or Financial Assistance Refer uninsured patients for Medicaid/Financial eligibility screening

Prepare estimates of fees upon request from Patient Care Consultants Review payment options with patients PRIMARY JOB RESPONSIBILITIES Interview patients and determine appropriate insurance opportunities

Complete applications which include Health Care Exchange, Medicaid, Medicaid Expansion, and Medicare Part DManage and resolve a high volume of phone inquiries and referrals

Manage all aspects of UW Medicine’s Financial Assistance application process

Appropriately assess patient’s needs and potential funding and obtain and verify insurance through various web tools

Document progress of each case in Epic notes

Prepare price estimates and collect payments

Demonstrate knowledge and understanding of patient privacy rights

Maintain confidentiality of all medical, financial, or other sensitive materials in printed, electronic, or verbal form Access and use the minimum necessary patient-identifiable information to perform job responsibilities and duties for authorized purposes only Interpret hospital policies, procedures, and services to patients, patient representatives, and inter/intra-hospital departments and community facilities

Perform work that supports patient financial relations, resolution of billing problems, and the financial assessment protocols of UW Medicine Perform other related duties as requiredREQUIREMENTSHigh school diploma or GED certificate

One year of experience in a medical office setting

An equivalent combination of education and experience may substitute for stated requirements ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHERUW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists, and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student, and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations, including:
Harborview Medical Center, UW Medical Center
- Montlake, UW Medical Center
- Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Compensation, Benefits and Position Details Pay Range Minimum:$22.28 hourly

Pay Range Maximum:$31.86 hourly

Other Compensation:

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/Shift: First Shift (United States of America)
Temporary or Regular?

This is a regular positionFTE (Full-Time Equivalent):100.00%
Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory About the UWWorking at the University of Washington provides a unique opportunity to change lives – on our campuses, in our…