Pharmacy Assistant

Position Summary

The Pharmacy Assistant is responsible for assisting patients, cashiering, and performing pharmacy duties as assigned and allowed by their licensure.

• Provide customer service to patients in person and over the phone.
• Maintain a cash register, collect co-pays according to SIHB cashiering guidelines, balance funds at the close of each day.
• Ensure compliance with SIHBs polices on insurance billing, collection of pharmacy copays and the minimum fee. Provide education to patients and clinic staff about pharmacy charges.
• Work with the billing and patient services departments to ensure patient charges and demographic information are accurate and up to date.
• Stock register supplies, prescription supplies, and drug orders. Return prescriptions to stock.
• Perform pharmacy tasks in the pharmacy management system as assigned and allowed by licensure.
• Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
• Other job-related duties as assigned.

• High School Diploma or equivalent.
• Washington State Pharmacy Assistant or Pharmacy Technician License.
• One year relevant pharmacy, health care, or customer service experience.
• Familiarity of health and social issues facing American Indians/Alaska Natives and a desire to promote the delivery of appropriate health care services to this population.