Patient Services Specialist​/Digestive Health Center at UW Medical Center – Montlake

Position Highlights

Conveniently located near public transportation Make a difference for the patients and employees we serve Opportunity to provide career growth

The Digestive Health Center at UW Medical Center – Montlake in Seattle offers a full range of consultations, diagnostic testing, and procedures for digestive system and liver diseases, from common conditions to complex cases requiring advanced treatment.

• Ongoing or recurring abdominal pain
• Abdominal pain and acid reflux/gastroesophageal reflux disease (GERD)
• Swallowing difficulties
• Celiac disease and other nutrition related disorders
• Inflammatory bowel disease (IBD) – Crohn’s disease and ulcerative colitis
• Disorders of the pancreas and bile ducts
• Irritable bowel syndrome (IBS) and other motility problems
• Surveillance of precancerous conditions such as Barrett’s esophagus or intestinal metaplasia of the stomach

• Evaluate Abdominal or belly pain
• Nausea or vomiting
• Diarrhea or constipation
• Acid reflux or heartburn
• Difficulty swallowing
• Endoscopy Services Upper endoscopy (EGD) – examines the esophagus, stomach, and upper small intestine
• Colonoscopy – used for diagnosis and colorectal cancer screening
• Advanced procedures Endoscopic retrograde cholangiopancreatography (ERCP) for pancreas and bile ducts
• Endoscopic ultrasound (EUS) for detailed internal imaging

Full spectrum gastroenterology care, including advanced endoscopic procedures and screening for precancerous conditions such as Barrett’s esophagus. Make an appointment Returning patients book in MyChart  Find another location Manage appointment

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

• High school graduation or equivalent AND One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes:
Harborview Medical Center, UW Medical Center
- Montlake, UW Medical Center
- Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community.

UW Medical Center is an acute care academic medical center located in Seattle with two campuses:
Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical…