NSQIP Team Lead

A purposeful career is what you will find at Q-Centrix. Making a meaningful impact is what we do every day. Quality data abstraction has become critical in identifying positive patient outcomes as the healthcare industry shifts to value-based care. In fact, medical record abstraction is the preferred data collection method for clinical research, quality improvement, performance measurement, disease surveillance, and other secondary data uses.

Our dedicated team of data abstractors, and their leaders (Clinical Data Leads) use Q-Centrix proprietary technology to contribute to healthcare’s most exciting advancements.

Under the direction of a Manager or Senior Manager, the Clinical Data Lead is an integral part of the account team as the subject matter expert, ensuring partner satisfaction through management of all quality tasks including new team member orientation, pre-submission cleaning of cases, validation of abstractor accuracy (IRR), completion of Fallout Reviews and the Second Look process.

• Conduct orientation to medical records for new abstraction team members
• Manage the green-lighting process and completion of on-going IRR, identifying any performance concerns in collaboration with the Clinical Services Lead and escalating concerns to Senior Manager/Manager
• Effectively manage the fallout review/exception/occurrence reporting and Second Look process, ensuring accurate reporting, and partnering with the Clinical Services Lead to ensure partner notification and review
• Provide follow-up/feedback/education to the project team on quality issues or trends identified during green lighting, on-going IRR, second looks, pre-submission cleaning, review of project quality trends, etc.
• Collaborate with Clinical Services Lead and Senior Manager/Manager to identify quality trends in the data with respect to internal team performance, and also identify hospital quality trends to share with partners
• Mentor, train and provide guidance to new hires during the onboarding process at assigned facilities
• Maintain and share abstraction team support documents, including Measure Detail and Documentation Clarification Forms, regularly updating with new measures and/or partner EMR changes
• Complete the 1st pass of pre-submission clean-up, update cases when missing documentation is provided
• Subject matter expert in assigned registry or measure. Provide expert abstraction support – 15% - 20% abstraction
• Other quality tasks, as assigned
• Attend new partner orientation in order to orient new team members as added to the project
• Work closely with the Clinical Services Lead, as needed, for case-specific questions
• Other partner tasks, as delegated by the Clinical Services Lead or the Senior Manager/Manager

• Demonstrates high standards for accuracy and attention to detail
• Demonstrates technical savvy and strong desire to learn new systems and technology
• Thrives working independently and takes ownership of projects
• Consistently and clearly communicates, adjusting style and tone as needed to effectively collaborate with hospital partners, peers, abstractors and others
• Demonstrates strong self-organizational and time management skills to concurrently manage multiple accounts, adjusting as needed to shifting timelines and priorities
• Adapts to changes in project timelines, requirements, and assignments
• Maintains a high degree of responsibility in keeping PHI secure and confidential

• 2+ years direct data abstraction experience in the Adult National Surgical Quality Improvement Program (NSQIP).
• Experience abstracting procedure targeted cases
• SCR (Surgical Clinical Reviewer) Certification
• Surgical nursing background (preferred)
• Exposure to multiple patient medical…