ADS Case Manager

Job Details

Level: Experienced

Job Location:

Georgetown Yards - 15 - Seattle, WA 98134

Position Type:
Full Time

Salary Range: $29.87 - $42.63 Hourly

Job Shift: Day

Are you passionate about health equity? Do you have extensive case management experience and want to play an important role for improving health outcomes in your community? Has your social services experience been rooted in cultural sensitivity and relationship building? If you are passionate about helping individuals in need and advocating for resources so they can live their best lives, then this may be a great opportunity for your next step in your career!

• Conduct comprehensive assessments in client’s home; gather and review medical information to include but not limited to diagnoses, medical conditions, medications, treatment(s), psych/social information, and assistance with activities of daily living (ADLs).
• Work with clients who are experiencing chronic, complex medical, and/or behavioral health issues.
• Manage approximately 75-90 client caseload; develop care plans and document client activities, contacts, and ensure accuracy of client record. Monitor cases on a continuous basis and work with interpreters as needed. Current hiring efforts are aimed at collaborating to reduce caseloads.
• Review financial eligibility, evaluate client assessment data with healthcare professionals, mental health providers, nursing staff, and others. Include professional staff in the development of the plan of care and modifying the plan as needed.
• Connect clients and caregivers to needed services, e.g., substance use treatment, mental health, and medical care.
• Assist with and/or arranging equipment or transportation.
• Advocate with agencies or persons to help clients receive appropriate benefits or services.
• Assist clients with recruiting, contracting, and termination of their individual personal providers and/or home care agency. Monitor individual provider and home care agency provider performance.
• Authorize and adjust payment for client-approved Medicaid-funded services or terminate in the State of Washington electronic records such as Comprehensive Assessment Reporting Evaluation (CARE) and Provider One.
• Assist clients enrolled in the DSHS New Freedom program with their budgets, spending plans, and payment authorizations with use of the web portal.
• Assist with placements in nursing, assisted living, and adult family homes, etc., assessments and/or termination planning. Close case management services when indicated.
• Provide witness testimony during client and independent provider client appeal process.
• Maintain work standards to ensure compliance with DSHS Quality Assurance and Health Insurance Portability and Accountability Act (HIPAA) expectations.

• Values racial equity and social justice advocacy, addressing systemic inequities that impact the clients and communities ADS serves.
• Possessing non-judgmental attitude, active listening, and critical thinking are essential.
• Value a relational work culture and individual differences. Respond with cultural sensitivity when serving clients, and work to build relationships to best serve, regardless of cultural background, age, gender, literacy skills level or disability.
• Passionate about helping individuals in need, advocating for resources so they can live their best lives and thrive.
• Enthusiastic lifelong learner who continuously strives to grow and develop. Whether attending training, receiving constructive feedback, or when differences in opinion occur, you embrace these experiences as learning opportunities and strive to develop your own professional competence.
• When faced with multiple competing demands, you possess the ability to triage and prioritize clients’…