Assistant Front Office Manager
Job in
Seattle, King County, Washington, 98127, USA
Listing for:
Thesaguaro
Full Time
position
Listed on 2026-02-12
Job specializations:
-
Hospitality / Hotel / Catering
Front Desk/Receptionist, Hotel Front Desk, Guest Services, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly
USD
60000.00
80000.00
YEAR
Job Description & How to Apply Below
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
THE PROPERTY…
From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay it’s a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door. This is a unique opportunity to lead within a beautiful, vibrant space deeply connected to the Adams Morgan community and to play a defining role in shaping its next chapter.
At The LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.
We are seeking a dynamic Assistant Front Office Manager to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit. The person who has this position must possess good communication skills, have the ability to resolve conflicts and have a thorough understanding of LINE policies, procedures and expectations. Due to the dynamic nature of our operations, flexibility is key.
Essential
Functions & Responsibilities
Greet every guest with a smile and maintain eye contactMust be courteous and gracious, maintaining a professional demeanor at all timesMaintain high standards of personal appearance and grooming, which includes adhering to the proper dress code when workingEstablish and maintain good communications and team work with fellow colleagues and other departments within the hotelSupervises daily front office functions to ensure courteous and professional guest service levelsResolve guest complaints in a satisfactory mannerCoordinate daily group arrival/departure preparation, special requests, room assignments and guest amenity programsAssist in scheduling front office staff appropriate to forecasted business levels, when neededFollow up with front office staff on daily shift and individual dutiesProvide verbal instruction and guidance compliant with the company’s policies and standardsSupport and comply with hotel policy and company policy in matters concerning accounting, purchasing, credit and cash handlingResponsible for maintaining front office/lobby appearance while on dutyMaintain proper collateral and supply inventory to support all appropriate front office activitiesCoordinate relocation of guests when necessaryMaintain proper operation of all aspects of our Property Management SystemUnderstand all fire/safety procedures and provide necessary assistance to guests and employees in the event of an emergencyParticipate in scheduled departmental and administrative meetings as requestedPlay an active role in recruitment, interviews, onboarding and trainingPlay an active role in your departments development and engagementAdhere to all standards of operations, policies and procedures, manuals, memos and verbal instructionsBe familiar with all safety and emergency procedures including OSHA requirementsAttend relevant meetingsCore Competencies
High School diploma or general education degree (GED)Three (3) years related experience in hospitality or service industry preferredStrong communication skillsCollaborative spiritEthical ConductComputer Proficiency:
Microsoft Office, Opera PMSPositive AttitudeEye for DetailProblem solving abilitiesCompensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
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