Arctic Club Hotel - Laundry Attendant

At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.

We’re looking for passionate, guest-focused individuals to join our team! Whether you’re starting your hospitality career or bringing years of experience, if you thrive in a fast‑paced, people‑first environment, we’d love to meet you.

• Competitive pay and performance‑based incentives
• Medical, dental, and vision coverage for peace of mind
• 401(k) with profit sharing to invest in your future
• Generous paid time off so you can recharge
• Exclusive discounts at our properties—because you deserve great getaways, too!
• Ongoing training, leadership development, and career growth opportunities

The Laundry
Attendant at one of Oxford’s boutique‑style or luxury hotels is responsible for ensuring that all hotel linens, towels, and guest garments meet the highest standards of cleanliness, care, and presentation. This role plays an essential part in supporting room readiness and guest satisfaction by processing laundry efficiently and returning items in flawless condition. Working closely with the housekeeping and operations teams, the Laundry Attendant helps maintain a consistent and timely supply of fresh linens and amenities throughout the hotel.

This position upholds Oxford Collection’s quality control procedures, sanitation guidelines, and safety protocols contributing to a seamless, elevated guest experience. The Laundry Attendant plays a crucial role in striving to meet and exceed Four‑Star service standards, delivering high‑quality service and amenities with strong attention to detail, ensuring excellence in every guest interaction, and consistently exceeding expectations.

All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

• Sort, wash, dry, fold, and iron bed linens, towels, tablecloths and napkins while maintaining luxury hospitality standards
• Inspect all linens and towels and linen for stains, damage, or wear, and ensure only high‑quality items are put into circulation
• Remove damaged or stained items before loading washers, pretreat stains as needed
• Properly maintain and operate commercial washing machines, dryers, and pressing equipment, setting washers and dryers to appropriate cycles, heating, and cooling times to ensure safe and efficient laundering
• Press, fold, and stack all linens
• Assist in delivering linens to designated closets and storage areas to meet production standards
• Maintain a clean work environment by sweeping, mopping, and ensuring that the laundry area is organized and free of safety hazards

Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.

• Follow all safety procedures to minimize hazards in the laundry area including proper handling of all hazardous materials following Blood Borne Pathogen protocols
• Report any equipment malfunctions or supply shortages immediately to the supervisor
• Be knowledgeable about and respond to emergency situations effectively

• Interact and acknowledge guests with a polished and professional demeanor, maintaining a high level of customer service
• Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations
• Communicate effectively with the housekeeping team to meet daily linen needs and service goals
• Keep the supervisor informed of any issues or unusual situations that may impact operations