Front Office Supervisor - AM Shift
Listed on 2026-07-01
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Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Customer Service Rep, Event Manager / Planner
Renaissance Seattle Hotel Front Desk Agent
Hourly Compensation: $27.00/hour (USD), Non-Exempt, Overtime Eligible
(This is a fixed hourly wage rate. No wage range exists).
Benefits- Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program
- Free Short-Term Disability (up to $750/week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment
- Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
- Paytient Healthcare Spending
- 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
- Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)
- Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
- Free Employee Assistance Program (EAP)
- Travel Assistance Program
- Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
- Parking:
Discounted parking in hotel garage ($7/day or $140 monthly pass) - 50% subsidy for public transportation expenses
- Referral program of $250 per successfully referred new hire
- Complimentary cafeteria meals
- Monthly employee appreciation events
- Employee Exercise Room
- Community Service Events
- This position is eligible for overtime
Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the "why" in you.
If you've got authentic style, a natural curiosity, and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you're passionate about your neighborhood, always looking to explore places one wouldn't find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow!
The Renaissance isn't just a place to spend the night, it's a place with style just as unique and adventurous as yours. We're not just looking for anyone… We're looking for YOU!
Where do you want your career to go? It's up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Front Office Manager, Director of Rooms, General Manager or more?
We'll support you all the way.
- The R.C. Hedreen Company is Seattle's pre-eminent hotel developer. The company built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come
- Ownership is also the management company – No red tape
- The company values longevity – nearly half of our team has been with us 5+ years
- 4th largest hotel in Seattle with 557 rooms, 28,000 sq. ft of meeting space
- Stable operation – hotel has never been sold
- Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar
- Assist staff with expediting problem payments (e.g., problems processing credit card)
- Follow up on guest-related issues
- Process all guest check-ins, and processing all payment types such as room charges, cash, debit, or credit cards
- Anticipate sold-out situations and obtain satisfactory alternative accommodations
- Block rooms in the system and identify designated requirements
- Coordinate with Housekeeping to track readiness of rooms for check-in
- Count bank at the beginning and end of shift
- Assist management in training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees
- Anticipate and address guests' service needs in a professional, positive manner
- Assist Valet Parking operation during peak periods
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds with or without assistance
- Address guests' service…
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