Room Attendant

Room Attendant

The role of the Room Attendant is to ensure 100% guest satisfaction by providing guests with a clean, a comfortable and safe room.

The Radisson Seattle-Tacoma, is looking for an energetic individual to join our Housekeeping team as a PM Room Attendant.

Our Room Attendants are at the heart of what we do! This position requires availability day and weekend/holiday shifts. We are proud to offer a package that includes competitive pay, generous vacation package, 8 paid holidays, and excellent benefit package for fulltime employees.

PAY DETAILS:

Hourly Wage of $20.74

Key Responsibilities

• Per brand standards, cleans assigned guest rooms or suites which includes making beds, vacuuming, dusting, arranging room furniture if required, and cleaning bathroom
• Maintains cleaning protocols
• Empty all trash containers and replace with fresh liners
• Restock useable items in guest rooms or suites, i.e., soap, towels, amenities, paper items
• Ensure removal and appropriate disposition of guest room trays, glass and silverware
• Clean and vacuum exterior entry and hallways
• Keep linen closets and supply areas clean and organized
• Ensure guest laundry and dry-cleaning orders are attended to promptly
• Notifies supervisor promptly of any special guestroom or suite issues including reporting of any maintenance needs
• Promptly handles guest complaints or requests and refers to supervisor if unable to handle
• Ensures that all rooms or suites are secured upon leaving the guest room or suite

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

• Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
• Performs other duties required to provide the service brand behavior and genuine hospitality

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Requirements

• Ideal candidate will have a minimum of one
  -year hospitality experience in housekeeping
• Follows instructions and communicates effectively
• Works well independently or as part of a team
• Strong attention to detail
• Commitment to exceptional guest service
• Can clean multiple room types and meet the daily cleaning quota
• Willing to work a flexible schedule including weekends and holidays
• Adheres to the policies and procedures of the hotel

Physical Demands

• Perform repetitive hand and arm movements.
• Ability to lift up to 50 pounds.
• Ability to pull, push up to 100 pounds.
• Must be able to squat, bend, kneel and twist.
• Ability to stand for long periods of time.
• Occasional lifting of up to 50 pounds

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that's who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North…