Room Attendant

Position Summary

The role of the Room Attendant is to ensure 100% guest satisfaction by providing guests with a clean, comfortable, and safe room. The Radisson Seattle‑Tacoma is looking for an energetic individual to join our Housekeeping team as a PM Room Attendant. Our Room Attendants are at the heart of what we do! This position requires availability day and weekend/holiday shifts. We are proud to offer a package that includes competitive pay, a generous vacation package, 8 paid holidays, and an excellent benefits package for full‑time employees.

Hourly Wage: $20.74.

• Clean assigned guest rooms or suites per brand standards, including making beds, vacuuming, dusting, arranging room furniture if required, and cleaning bathrooms.
• Maintain cleaning protocols.
• Empty all trash containers and replace liners.
• Restock usable items in guest rooms or suites – soap, towels, amenities, paper items.
• Ensure removal and appropriate disposition of guest room trays, glass, and silverware.
• Clean and vacuum exterior entry and hallways.
• Keep linen closets and supply areas clean and organized.
• Ensure guest laundry and dry‑cleaning orders are attended to promptly.
• Notify supervisor promptly of any special guestroom or suite issues, including reporting any maintenance needs.
• Promptly handle guest complaints or requests and refer to supervisor if unable to handle.
• Ensure that all rooms or suites are secured upon leaving the guest room or suite.
• Provide the Radisson experience, demonstrating genuine hospitality and exceeding guest expectations.
• Give personal attention, take personal responsibility, and use teamwork when providing guest service.
• Listen, apologize with empathy, find a solution, and follow through when resolving guest problems.
• Provide "Yes I Can!" genuine hospitality and teamwork on an ongoing basis.
• Remember to notice when guests are not satisfied and use best judgment when using the 100% Guest Satisfaction system.
• Perform additional duties required to provide the service brand behavior and genuine hospitality.

• Minimum of one year hospitality experience in housekeeping.
• Follows instructions and communicates effectively.
• Works well independently or as part of a team.
• Strong attention to detail.
• Commitment to exceptional guest service.
• Can clean multiple room types and meet the daily cleaning quota.
• Willing to work a flexible schedule including weekends and holidays.
• Adheres to the policies and procedures of the hotel.

• Perform repetitive hand and arm movements.
• Ability to lift up to 50 pounds.
• Ability to pull, push up to 100 pounds.
• Must be able to squat, bend, kneel, and twist.
• Ability to stand for long periods of time.
• Occasional lifting of up to 50 pounds.

• Competitive compensation and benefits, including medical, dental, and vision coverage.
• Leave and paid time‑off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance.
• Financial benefits for retirement and health savings.
• Employee recognition programs.
• Discounts at Choice hotels worldwide.

The hotel business operates seven days a week, 24 hours a day. Associates must be prepared for shift changes and dynamic duties as business dictates.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug‑free and pre‑employment drug tests are required. Background checks are also required before employment begins. We participate in E‑Verify and those who are ineligible to work in the United States will not be considered.