Spa Front Desk Attendant

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About the location:
Sleek urban retreat in the Pacific Northwest. Surrounded by snow‑capped mountain peaks, deep‑blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy.

Four Seasons Hotel Seattle is looking for a Front Desk Spa Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. This position reports to the Director of Spa. U.S. work authorization is required for this position.

• Maintain cleanliness and spa standards in locker rooms, fitness center, spa lobby, relaxation lounge and pool deck.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible and resolving complaints and assisting with spa‑related guest inquiries.
• Assist guests at the spa reception desk with booking treatments, paying for treatments, purchasing gift cards and retail items, and directing guests to their spa service appointments.
• Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.
• Work harmoniously and professionally with coworkers and supervisors, including assisting other staff with set‑up and breakdown of their respective treatment areas.
• Communicate clearly through written and verbal methods.

• High school education (some college preferred).
• Previous experience in a spa environment.
• An innate ability to communicate one‑on‑one with guests and provide intuitive service.
• A keen eye for detail and consistency.
• Positive demeanor and energetic spirit.

• Compensation: $24.04 per hour.
• 13 days paid time off + 10 paid holidays per year.
• Medical, Dental, & Vision insurance.
• 401(k) retirement savings plan with employer match program.
• Complimentary room nights and discounted rates.
• Complimentary meals in our employee cafeteria.
• Complimentary uniform care & dry cleaning.
• Employee assistance program.
• Investment in your wellbeing.
• Paid parental leave & short‑term disability.
• Life insurance.
• Bereavement & jury duty pay.
• FMLA & WA state leave personal, medical, & military options.
• Tuition reimbursement.
• Training programs; growth & development opportunities.

EEO Statement: Four Seasons Hotel Seattle is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.