Front Office Supervisor - AM Shift

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$27.00 / hour (USD), Non-Exempt, Overtime Eligible

(This is a fixed hourly wage rate. No wage range exists).

• Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program
• Free Short-Term Disability (up to $750/week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment
• Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times annual salary)
• 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
• Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)
• Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
• Free Employee Assistance Program (EAP)
• Travel Assistance Program

• Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
• Parking:
  Discounted parking in hotel garage ($7/day or $140 monthly pass)
• 50% subsidy for public transportation expenses
• Referral program of $250 per successfully referred new hire
• Complimentary cafeteria meals
• Monthly employee appreciation events
• Employee Exercise Room
• Community Service Events
• This position is eligible for overtime

• Assist staff with expediting problem payments (e.g., problems processing credit card)
• Follow up on guest-related issues
• Process all guest check-ins, and processing all payment types such as room charges, cash, debit, or credit cards
• Anticipate sold-out situations and obtain satisfactory alternative accommodations
• Block rooms in the system and identify designated requirements
• Coordinate with Housekeeping to track readiness of rooms for check-in** }