Guest Room Attendant - Seasonal

At Oxford Collection of Hotels, we don’t just provide jobs— we cultivate careers in a culture that values innovation, teamwork, and personal growth. We foster a supportive, inclusive, dynamic work environment where every team member is empowered to excel.

We’re looking for passionate, guest‑focused individuals to join our team. Whether you’re starting your hospitality career or bringing years of experience, if you thrive in a fast‑paced, people‑first environment, we’d love to meet you.

• Competitive pay and performance‑based incentives
• Medical, dental, and vision coverage
• 401(k) with profit sharing
• Generous paid time off
• Exclusive discounts at our properties
• Ongoing training, leadership development, and career growth opportunities

The Guest Room Attendant at one of Oxford’s Four‑Diamond luxury or boutique‑style hotels is responsible for maintaining impeccably clean, well‑appointed rooms in a high‑occupancy, fast‑paced environment. The role supports elevated service standards and requires a strong focus on detail, guest satisfaction, and operational excellence, delivering an exquisite luxury experience to each guest.

• Ensure rooms meet the Four Diamond cleanliness and presentation standards before guest check‑in
• Meticulously prepare guest rooms to the highest standards of luxury, reflecting uncompromising quality and timeless elegance
• Flawlessly make beds with crisp linens, dust, vacuum, and polish furnishings to a radiant sheen; change and replenish bed linens, towels, and guest amenities as needed
• Perform deep cleaning as required
• Keep all hallways, public areas, and closets neat and clean, disposing of trash and recyclables properly
• Prepare the housekeeping cleaning cart for the next day’s use and report any guest‑borrowed items to the supervisor
• Comply with federal, state, and local food safety, sanitation, safety, and security standards
• Be knowledgeable about and able to respond to emergency situations
• Report maintenance repairs immediately to the supervisor or General Manager

• Provide a high level of customer service, ensuring every aspect of the stay meets elevated expectations
• Engage with guests requiring personalized attention due to the hotel’s full‑service nature
• Maintain a polished, professional demeanor while engaging with guests
• Maintain integrity, confidentiality, and sensitivity when working with guests
• Respond to special guest requests in a timely, friendly, and efficient manner
• Report lost and found items and maintenance issues in a timely manner following standard procedures

• Communicate effectively with all hotel staff to ensure smooth delivery of services
• Complete a daily activity log with pertinent shift information for co‑workers and leadership
• Support peer onboarding and act as a role model in upholding cleanliness and service standards
• Provide input on supply shortages and operational improvements
• Adhere to attendance policies and maintain regular availability for scheduled shifts
• Other duties as assigned

Additional tasks may be assigned, modified, or changed as no employee has any inherent right to a particular job or authority.

• Company Character – Supports company vision and values
• Customer Service – Understands and meets customer needs
• Detail Orientation – Accurate and methodical when following processes
• Physical Skills – Capable of performing physical work in a variety of conditions
• Professional Appearance – Presents a professional and polished look
• Stress Management – Exhibits self‑awareness and self‑control in pressure situations
• Team Orientation – Works cooperatively with others, assisting voluntarily
• Time Management – Prioritizes guest‑related work first

• High School Diploma or GED preferred
• 1+ years hospitality/hotel work experience in a Four‑Diamond full‑service or boutique hotel preferred
• Housekeeping experience preferred
• Experience in high guest turnover settings preferred

• Proof of eligibility to work in the United States
• Reliable transportation to and from work
• Ability to work a flexible schedule…