Houseperson​/Laundry Attendant

Overnight Lobby/Laundry Attendant

The Element by Marriott Seattle Downtown is looking for an overnight Lobby/Laundry attendant to join our team. We are managed by Puget Sound Hospitality which owns and operates 6 hotels in the Puget sound area.

It is our passion and responsibility to provide unmatched service to our guests and create opportunities for our associates. We aim to achieve success for our owners by being innovative and constantly evolving, exceeding the expectations of our associates and guests, and creating an environment of Inspired Connections.

We strongly believe in career advancement opportunities across our properties and work with managers to identify and train individuals who are interested in learning and growing within our organization.

Salary range: $24.45 - $24.45 per hour

Location: 601 Aurora Ave N, Seattle, WA 98109.

Commute/Transportation: We are located near several bus routes and offer a discounted annual ORCA pass. If you prefer to drive, we offer free parking to all of our employees in our underground garage.

Benefits: Our benefits package is available to full time employees after they complete 60 days of employment. This package includes medical, dental, vision, life, and AD&D. We also have 6 paid holidays.

PTO is accrued at 0.0538 hours per hour starting on day 1 of employment.

We partner with Colonial life to offer supplemental insurance options such as accident, short term disability, and whole life during our annual enrollment.

We have a 401(K) retirement plan available to all employees who are 21+ and have been employed for 6 months.

We offer Marriott employee room rates as well as Marriott friends and family room rates that can be used based on availability at any Marriott location worldwide.

This is an overnight/graveyard shift.

Clean all public and back of the house areas according to brand standards. Process laundry according to standards. This position requires attention to detail and strong communication skills in order to provide the best possible product to our guests.

• Lobby and entrance
• Business center
• Public restrooms
• Empty and clean garbage and recycling receptacles
• Driveway and surrounding sidewalks
• Parking lot/Parking garage
• Guest and employee smoking area
• Fitness center
• Storage closets
• Elevators and elevator tracks
• Stairs
• Garbage and recycling area
• Process linen and terry to include pre-treating stains, washing, drying, folding and stocking clean linen on the shelves.

• Fulfilling guest requests
• Assist guests with luggage
• Fulfill front desk requests
• Knowing and providing information about property facilities
• Knowing how to listen, apologize, and get help when guests encounter problems

• Maintain exceptional standards of cleanliness
• Adhere to grooming and uniform standards
• Communicate with front desk and security over a 2-way radio
• Delivering amenities and linen to guests upon request
• Setting up baby cribs, and sofa beds
• Cleaning guest rooms upon request
• Using special equipment and machines safely
• Use chemicals following the proper procedures and safety equipment
• Provide the best possible customer service to our guests
• Maintain a positive attitude during difficult or stressful situations
• Ability to multi-task and fulfill several demands in a short time frame
• Assist with any security related issues
• Report any unsafe work practices
• Must be able to lift up to 30lbs, stand, squat, bend, and push cleaning machines and/or carts. Must be able to follow and complete a detailed checklist each shift.
• Must be team oriented
• Must have strong communication skills
• Ability to work a flexible schedule including weekends and holidays

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Puget Sound Hospitality participates in the Electronic Employment Eligibility Verification Program. This employer participates in E-Verify English and Spanish (PDF).