Catering Sales + Conference Services Manager

Catering Sales + Conferences Services Manager

Kimpton Hotel Monaco Seattle (Newly Renovated!)

Downtown Seattle - 1101 4th Ave. (4th & Spring)

Pay for this role is $38.00 per hour + BONUS

Company Description

Kimpton Hotel Monaco Seattle, situated in the heart of downtown, offers a luxurious yet playful experience with its bold, newly renovated design. Known for its jaw-dropping lobby, spacious guestrooms, and a unique vibe, the award-winning hotel provides a relaxing and stylish escape. Guests are steps away from iconic destinations such as Pike Place Market, the Waterfront, and Lumen Field. Dining experiences at Marin showcase the culinary diversity of the Pacific Northwest, offering seasonal, locally-sourced cuisine in vibrant settings.

Kimpton Hotel Monaco Seattle is dedicated to creating unforgettable experiences for every guest.

Position Summary

The Catering Sales & Conference Services Manager is responsible for generating and maximizing catering and event revenue while managing the planning and detailing of meetings, conferences, social events and other functions throughout Kimpton Hotel Monaco Seattle. This role owns the client experience from initial inquiry and sale through event execution and post-event follow-up, partnering closely with Food & Beverage, Banquets, Culinary and hotel operations to ensure profitable, seamless events.

Core Responsibilities

Sales & Revenue

• Achieve and exceed assigned monthly, quarterly and annual catering and event revenue goals through proactive prospecting, networking, outside sales, referrals and repeat business.
• Solicit, negotiate and close new and repeat catering, corporate, social, nonprofit and special-event business.
• Respond to leads and inquiries promptly; conduct property tours, presentations, tastings and client meetings that effectively sell the hotel and Marin.
• Maximize total event revenue through strategic pricing, menu enhancements, meeting-room rental, audiovisual and other ancillary upselling opportunities.
• Maintain an active sales pipeline, accurate account information and reliable revenue forecasts; participate in sales and revenue strategy meetings.
• Build and maintain strong relationships with meeting planners, corporate clients, local businesses, event professionals and community partners.

Event Detailing & Conference Services

• Serve as the primary client contact from contract through event completion, translating the client's vision into accurate and executable event details.
• Detail all assigned hotel events, including menus, room setups, timelines, audiovisual needs, guest counts, special requests, billing instructions and other operational requirements.
• Prepare accurate contracts, Banquet Event Orders (BEOs), event resumes, diagrams and related event documentation within established deadlines.
• Lead or participate in pre-conference and event planning meetings; communicate final details clearly to Banquets, Culinary, Front Office, Housekeeping, Engineering and other operating departments.
• Conduct pre-event inspections and client meetings as appropriate and remain visible during select events to ensure expectations are met.
• Review final billing and event performance, resolve discrepancies promptly and complete post-event follow-up to encourage repeat business.

Revenue & Administrative Accountability

• Monitor function space and event flow to optimize availability, revenue and operational efficiency.
• Ensure contracted revenue, minimums, rental fees, service charges and other applicable charges are accurately reflected in event documentation and billing.
• Maintain accurate records in hotel sales and event systems, including Delphi/Salesforce, Opera and other required platforms.
• Support forecasting, reporting, competitive research and departmental initiatives as assigned.

Experience We're Seeking

• Previous experience in catering sales or conference services in a hotel or event venue setting.
• Excellent communication and relationship-building skills.
• Strong attention to detail and organizational finesse.
• A collaborative, can-do attitude and calm under pressure.
• A passion for hospitality and creating ridiculously personal experiences for every guest.
• Proficiency in…