Housekeeper; Hotel​/Hospitality

Downtown Seattle, WA
104 Pine St
Seattle, WA 98101, USA

• On-site
• Rate : $21.30 USD per hour
• Cleaning Services
• Full-Time
• Requisition #: HOUSE
  001417

Position Type: Full time

Compensation: $21.30/hour

Location: Reside Seattle Downtown - 104 Pine Street

Schedule: Days will vary, shift is 9:00am - 6:00pm.
* Schedules may change based on business needs. May include holidays and alternate workdays or hours as needed.

Reside is an industry leader in the alternative-accommodations industry, designed to blur the lines between hotels and apartments. With operations in over 200 US cities and 130 foreign destinations, the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization.

The Housekeeper is responsible formaintainingthe cleanliness, sanitation, and presentation of guest rooms, corridors, and public areas in accordance withhospitality standards. This position plays a vital role in ensuring guest satisfaction by providing a clean, welcoming, and safe environment, contributing to the hotel's overall guest experience and reputation.

What you’ll be doing:

• Clean, dust, and sanitize guest rooms, bathrooms, hallways, and public spaces following established procedures and checklists.
• Make beds, replace linens, and replenish guest amenities such as towels, toiletries, and beverages.
• Sweep, vacuum, mop, and polish floors as needed.
• Inspect rooms for maintenance issues, damage, or missing items and promptly report to the supervisor.
• Follow proper chemical handling and cleaning supply usage guidelines.
• Remove trash, recyclables, and soiled linens to designated collection areas.
• Maintain housekeeping carts and storage areas in a clean, organized, and stocked condition.
• Comply with health, safety, and sanitation regulations, as well as hotel policies and procedures.
• Use proper two-way radio etiquette at all times when communicating with other employees by radio.
• Greet guests warmly when encountered, offer assistance when appropriate, and maintain professional courtesy in all interactions to enhance the guest experience.
• Respond to guest requests in a professional, timely, and courteous manner. Escalate requests to the appropriate department if necessary.
• Report maintenance issues or safety hazards to the supervisor promptly.
• Assist with special cleaning projects or seasonal deep cleaning tasks.
• To support our goal of exceeding customer expectations, the role may include acts of porterage for customer arrivals, requests, or service resolutions.

Supervisory Responsibilities:

This position does not supervise any employees.

May also provide cross-training for staff.

What you’ll bring:

• Minimum of 1 year hospitality experience is a plus.
• High school diploma or equivalent preferred.
• Prior housekeeping or janitorial experience in a hotel or hospitality setting preferred but not required.

What we are looking for:

• Ability to follow verbal and written instructions in English (other languages a plus).
• Strong attention to detail and ability to work with minimal supervision.
• Dependable, punctual, and able to maintain professional appearance and demeanor.
• Ability to operate cleaning equipment safely and efficiently.
• Flexible schedule availability, including weekends, holidays, and evenings.
• Customer Service: Demonstrates a guest-first attitude and handles guest interactions positively.
• Teamwork
  :
  Works collaboratively with other staff to ensure smooth operations.
• Time Management
  :
  Completes assigned rooms and tasks within required timelines.
• Adaptability
  :
  Adjusts to changes in priorities or procedures with a positive attitude.
• Integrity
  :
  Maintains confidentiality and…