People & Culture Director | Hotel

The Director of People & Culture serves as the on‑site strategic and operational HR leader for the property, partnering closely with leadership to support business goals, team member engagement, and a values‑driven culture. This role oversees all aspects of the team member lifecycle including recruitment, onboarding, training, employee relations, compliance, performance management, compensation, and organizational development.

As a hands‑on leader, the Director of People & Culture is actively engaged in daily operations, serving as a trusted advisor to leaders while also executing key People & Culture functions directly. This position blends strategic partnership with operational execution, ensuring programs, processes, and team member experiences align with company values, legal requirements, and operational needs.

* Eligibility of perks is dependent upon job status

• Salary Range: $120,000-$130,000 DOE
• Parking provided
• Medical, Dental, and Vision insurance options
• Paid Time Off
• Discounts through Hyatt Hotels & Columbia Hospitality
• Company‑provided ORCA card
• Employee Assistance Program

• Serve as the primary People & Culture leader and strategic business partner for the property leadership team.
• Lead and execute all on‑site People & Culture operations including recruitment, onboarding, orientation, training, employee relations, engagement initiatives, performance management, and compliance in partnership with department leaders.
• Partner with department leaders to support workforce planning, hiring strategies, succession planning, and organizational development initiatives.
• Facilitate and oversee the full onboarding experience for new team members, ensuring a welcoming and compliant transition into the organization.
• Coordinate and support property training initiatives, leadership development, and continuous learning programs.
• Coach and advise managers on leadership effectiveness, team member performance, conflict resolution, investigations, and policy interpretation.
• Conduct and manage employee relations matters with professionalism, confidentiality, neutrality, and timely follow‑through.
• Ensure compliance with all applicable federal, state, and local employment laws and regulations including Wage & Hour, FMLA, OSHA, EEO, ADA, Workers’ Compensation, and unemployment processes.
• Maintain and administer accurate team member records, reporting, and HR systems in accordance with company standards and legal requirements.
• Oversee the performance management process including performance evaluations, corrective actions, coaching conversations, and development planning.
• Partner with leadership to implement company initiatives, programs, tools, and best practices at the property level.
• Support compensation administration including pay recommendations, internal equity reviews, wage analysis, promotions, and merit processes.
• Analyze people metrics and trends related to turnover, engagement, retention, staffing, and performance; recommend actionable solutions to leadership.
• Promote positive team member relations and foster a culture aligned with Hotel 1000’s service philosophy and core values.
• Participate in leadership meetings, Safety Committee meetings, Risk Management discussions, and other operational meetings as required.
• Assist with benefits administration as needed and serve as a liaison between team members and corporate support teams.
• Maintain visibility throughout the property and build strong relationships with team members across all departments.
• Perform additional duties and special projects as assigned to support operational and organizational goals.

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• Minimum of 5–8 years of progressive Human Resources experience, including leadership or Business Partner responsibilities in a hospitality setting required.
• Prior experience with Hyatt hotels preferred.
• Ability to work onsite 5 days/week (M-F).
• Strong knowledge of federal, state, and local employment laws and HR compliance requirements.
• Demonstrated ability to balance strategic partnership responsibilities with hands‑on operational…