Benefits Manager Technology; BXT

Benefits Manager, Benefits Experience & Technology (BXT)

Job :  |  Services LLC

Join our Americas Benefits team and shape the employee experience for thousands of colleagues across Canada. In this role, you'll partner extensively with internal stakeholders and external partners on the strategy, design, and delivery of employee benefit programs that meet diverse employee needs while navigating complex regulatory requirements—making a tangible difference in how our colleagues experience work at Amazon.

As a Benefits Manager, you will lead multi-country benefit programs with a focus on Canada. Requires industry experience managing international benefits, strong organizational and analytical skills, and proven ability to manage multiple critical projects simultaneously. You will develop and improve benefit programs and service delivery in a dynamic environment, identifying opportunities to support our diverse and rapidly growing business. Periodic travel is required.

• Design and Manage Benefit Programs – Develop and oversee Canadian benefit plans that align with Amazon's Global Benefits Strategy while meeting statutory requirements and provincial regulatory considerations across all Canadian jurisdictions.
• Lead Implementation Initiatives – Oversee all implementation activities for approved benefit programs, including vendor selection, project planning, resource coordination, and documentation of processes and policies through program stabilization.
• Ensure Governance and Compliance – Monitor benefit programs to ensure alignment with Amazon's benefit philosophy and compliance with federal and provincial legislation, while tracking costs, financial impact, and competitive positioning.
• Support Expansion and Growth – Serve as a subject matter expert for expansion activities within Canada, including establishing new entities, launching new benefits, and implementing global programs across different regions.
• Partner with Stakeholders and Vendors – Act as a trusted advisor to the International Compensation and Benefits team, local HR, payroll, and external vendors, while directly managing vendor performance and recommending standards for service delivery.

You will focus on developing and enhancing employee benefit programs that serve our growing Canadian workforce. You will collaborate with human resources teams, finance partners, and external benefit providers to ensure our programs remain competitive and compliant with evolving regulations. Your day may include analyzing benefit utilization data, meeting with employee groups to understand their needs, coordinating with legal and compliance teams on regulatory changes, and presenting program recommendations to leadership.

You will also work on special projects such as launching new benefit offerings or redesigning existing programs to better serve our diverse employee population. This role requires periodic travel to connect with teams and stakeholders across different locations.

We are a dedicated group committed to supporting our colleagues through comprehensive, thoughtful benefit programs. Our team works across multiple countries to ensure employees have access to benefits that matter to them—whether that's health coverage, retirement planning, wellness programs, or other support services. We partner closely with colleagues in human resources, finance, legal, and operations to align our benefit strategy with Amazon's broader people priorities.

Our vision is to create benefit programs that are not only competitive and compliant but also responsive to the evolving needs of our diverse workforce.

• Experience managing international health benefits
• 8+ years of relevant field experience
• Experience in employee benefit plan design including healthcare, workers compensation, and pension schemes along with associated complexities of plan administration, payroll processes, country‑level regulatory requirements, and benefits program taxability
• Bachelor's degree or equivalent
• 4+ years of vendor management experience

• Strong written and oral communication skills, able to…