Benefits Specialist

Benefits Specialist 000476

This recruitment is being handled by the search firm, Another Source. To apply for this position, please follow the link below.

The University of North Carolina at Charlotte is hiring a Benefits Specialist to join their Human Resources team in Charlotte, NC!

This is an exciting opportunity for an HR, benefits, payroll, or accounting professional who enjoys analytical work, problem-solving, and helping employees navigate benefits and ACA-related processes in a collaborative university environment.

• Hybrid schedule (up to 2 remote days/week after onboarding)
• Mission-driven, people-centered culture
• Strong benefits + UNC System career growth opportunities
• Opportunity to work across HR, payroll, benefits systems, compliance, and reporting

• Benefits reconciliations and payroll file reviews
• ACA eligibility, reporting, and compliance
• HRIS and vendor data integrity
• Employee benefits counseling and support
• Special projects and process improvements

• Benefits administration, payroll, accounting, or ACA experience
• Experience reading reports, analyzing data, and resolving discrepancies
• Strong Excel skills and comfort working in HRIS/payroll systems
• High attention to detail and a customer-service mindset

UNC Charlotte administers a large and complex portfolio of State, UNC System, and University benefit programs serving more than 3,750 full‑time employees, as well as temporary and student workers. The Benefits Specialist supports core benefits accounting functions, including reconciliations, error report resolution, payroll file load review, and ACA administration. The position also provides general benefits counseling, maintains procedure documentation, supports process improvements, and contributes to overall team operations.

The role interacts with employees at all levels and handles sensitive and confidential information in accordance with University and regulatory requirements.

Benefits Accounting & Data Integrity (60%)

• Performs benefits accounting, including reconciliations, discrepancy resolution, and updating reconciliation reports.
• Processes arrears, refunds, and manual adjustments; identifies billing issues and coordinates follow‑up for terminated employees.
• Reviews semi‑monthly vendor payroll files, enters adjustments, and resolves data‑integration issues.
• Resolves demographic and data‑integration errors from vendor and payroll files.
• Supports research, troubleshooting, and projects with the Benefits Deduction Analyst and Benefits Director.

ACA Administration (30%)

• Determines eligibility, issues health insurance coverage offers, and counsels employees and departments.
• Reviews measurement‑period data and completes required actions (offers, terminations, entries, data loads).
• Pulls monthly ACA data for IT processing; monitors reports and resolves issues through quality checks and error reports.
• Processes monthly and year‑end ACA corrections, TIN error actions, and supports audit or penalty responses.
• Manages and ensures compliance with the Affordable Care Act (ACA).
• Maintains and audits employee eligibility records.
• Responds to employee inquiries regarding ACA requirements and eligibility.

Benefits Counseling & Team Support (10%)

• Provides general benefits counseling and responds to employee inquiries.
• Offers backup counseling and administrative support as needed.
• Documents, routes, and follows up on HR Connect cases to ensure timely, accurate service.
• Performs other related duties as assigned.

Administrative support

• Assists with other administrative tasks, as needed.

• Experience working with benefits administration or ACA compliance and reporting.
• Experience with benefits accounting (reconciliations, billing, and payroll file loads).
• Knowledge of ACA eligibility and reporting, including measurement periods, corrections, and audit support.
• Advanced Excel skills and experience using HR or benefits systems for case management and data accuracy.
• Strong communication and customer‑service skills to explain HR processes and benefits clearly to employees.

Candidate will be subject to a Criminal Background Check and/or a Motor Vehicle Report.

King Building 222, 9201 University City Blvd, Charlotte, NC 28223

Posting date: 05/22/2026

Proposed hire date: 07/01/2026