Senior HR Compliance Partner, Employee Relations Operations

Overview

The Senior HR Compliance Partner strengthens enterprise compliance by operationalizing scalable processes and maintaining clear, accessible documentation across the HR Compliance and Employee Relations function. The role promotes consistent practices across HQ, retail, and distribution centers and helps ensure policies, procedures, and guidance serve as the enterprise source of truth.

Working in close partnership with the Director of HR Compliance & Employee Relations, Legal, HR Business Partners, and Operations, this role focuses on prevention, consistency, and risk intelligence rather than case execution. The Senior HR Compliance Partner enables scalable compliance practices that support a fair, equitable, and legally compliant workplace as REI continues to grow in complexity and geographic reach.

• Implement and maintain enterprise employee compliance programs aligned with applicable employment laws and regulations (e.g., EEO, ADA, FMLA, wage & hour, OSHA, I9).
• Establish and manage compliance calendars, required reviews, audits, and documentation standards.
• Support audit readiness by maintaining accurate records, controls, and evidence of compliance activities.
• Partner with Legal and the Director to monitor legislative and regulatory changes and assess organizational impact.

• Analyze trends across employee relations cases, investigations, complaints, and audits to identify systemic compliance risks.
• Develop early warning indicators and dashboards to surface emerging risk areas and recurring issues.
• Provide regular insights and recommendations to the Director of Compliance & Employee Relations to inform prioritization and decision making.
• Support preparation of materials and reporting for senior leadership and governance forums as needed.

• Conduct compliance reviews of employment policies and practices to ensure alignment with legal requirements and enterprise standards.
• Partner with HR COEs and Legal to recommend updates to policies, guidelines, and practices based on regulatory changes or risk trends.
• Define compliance-related training requirements and partner with Learning & Development to support delivery and tracking.
• Create tools, templates, and guidance that enable HRBPs and leaders to operate compliantly and consistently.

• Serve as a key compliance subject matter partner to HRBPs, Employee Relations, HR Operations, and Legal.
• Provide consultation and guidance on compliance considerations related to workforce actions, programs, and initiatives.
• Support the Director of Compliance & Employee Relations in interactions with regulatory agencies, audits, or inquiries, as needed.
• Contribute to enterprise initiatives focused on workforce stability, equity, and risk mitigation.

• Operates independently within established compliance frameworks and escalation protocols.
• Exercises judgment in identifying, analyzing, and escalating compliance risks to the Director.
• Does not routinely conduct employee relations investigations or serve as a primary case handler.
• Influences outcomes through expertise, data, and partnership rather than direct authority.

• Maintain governance standards, operating procedures, and documentation priorities that support consistent employee compliance and ER operations across the enterprise.
• Lead process improvement efforts that simplify fragmented practices and create scalable, repeatable workflows across HQ, retail, and distribution center environments.
• Partner with Legal, ER, HR, and Operations to maintain employee handbook content, policy guidance, and related documentation on a regular review cadence.
• Support knowledge management practices, including centralized documentation, SharePoint/intranet resources, version control, and "single source of truth" governance.
• Identify opportunities to use AI for process optimization, automation or other tools to improve process efficiency, documentation quality, and compliance operations.