HR Business Partner - Global E-Commerce Logistics (Los Angeles

Responsibilities

About the Team:

We are on a mission to reshape the E-commerce landscape and here's a unique opportunity for a Human Resources Business Partner to support our business teams do just that. You will be responsible for performance reviews, learning and development, and employee retention while also improving existing processes and procedures while collaborating with key stakeholders across the business. This role will actively participate in translating business plans into talent, engagement, and organization plans.

• Serve as HRBP for US logistics operations covering both Fulfillment Centers and Sortation Centers. End-to-end ownership of 0-to-1 organization buildout for self-operated facilities.
• Provide organization design advisory based on industry best practices. Includes headcount planning, org structure, and selection/implementation of labor models (business process outsourcing, staffing agency, direct hire labor).
• Build and optimize people management systems for logistics operations. Covers attendance tracking, labor payroll, performance management, and frontline benefits including night shift, overtime, and workplace safety programs.
• Align with HR OPR, Mobility, ER and Management Research Institute teams on new site establishment, compliance processes and system integration.
• Establish working relationships with warehouse General Managers, 3PL providers and staffing agency partners.

Minimum Qualifications:

• At least 3 years of HRBP experience, with prior industry experience in logistics, warehousing, supply chain or E-Commerce fulfillment.
• Deep understanding of Fulfillment Centre or Sortation Center operating models, labor structures and frontline workforce management.
• Proven track record of organization design, labor model selection, performance and compensation system build in logistics environment.
• Knowledge of US labor law, staffing agency ecosystem, workers' compensation and logistics compliance practices.

Preferred Qualifications:

• Experience with regional/global/cross cultural project management.
• Interpersonal communication skills and experience building relationships at all levels of the organization.
• Able to work successfully with ambiguity in a complex, fast paced and challenging business environment.

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless. Join us.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

Tik Tok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need…