Project Program Manager III - Transit Employee and Labor Relations

Project/Program Manager III

King County Metro Transit Employee and Labor Relations team is hiring a Project Program Manager III to be a point person for overseeing, tracking, developing standard work and reporting on Employee and Labor Relation issues.

This position is responsible for leading and facilitating large scale meetings, managing complex, highly sensitive projects that require coordination across multiple departments, legal partners, labor relations staff, and operational leadership. As the project manager you will establish and support standardized processes, develop tracking and reporting mechanisms, and serve as the primary coordinator for Requests for Information (RFIs) supporting litigation, arbitration, and other legal proceedings.

The Transit Employee and Labor Relations (TELR) team supports employees at Metro Transit, most of whom are represented by collective bargaining agreements. TELR's mission is to engage with Metro Transit employees and their representatives to support a workplace culture that inspires innovation, creative problem solving, collaborative negotiations, and continuous improvement in our drive toward service excellence.

This recruitment will be used to fill one (1) Special Duty Assignment (SDA)/Term Limited Temporary (TLT), Project/Program Manager III classification vacancy. In addition, this selection process may be used to generate an eligibility pool for future Special Duty Assignment (SDA), Term Limited Temporary (TLT), and Career Service (CS) vacancies that may occur in this classification within this workgroup. The eligibility list will be retained for 12 months from the date of posting and may be used at the discretion of the hiring authority.

We welcome applications from all interested candidates, including current King County employees and the public. Please refer to the "Supplemental Information" section of this job bulletin for the required application materials.

Applying equity and social justice principles is a daily responsibility and foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of this work. This position is comprised of the following core duties:

• Lead implementation and tracking of grievance settlement agreements, ensuring all settlement terms are completed timely and accurately.
• Supports the disciplinary administration of King County Metro's Drug and Alcohol Program by coordinating and processing documentation associated with employee drug and alcohol policy violations. Tracks disciplinary actions associated with drug and alcohol violations to ensure accurate records, timely processing, and compliance with applicable policies procedures, collective bargaining agreements, and regulatory requirements. Serve as a liaison between Drug and Alcohol, TELR and Metro people Leaders to facilitate communication, assist with drafting disciplinary documents, monitor case progress, and ensure disciplinary actions are processed consistently, accurately and in accordance with established timelines.
• Lead and coordinate Requests for Information (RFIs) related to grievance arbitrations, ensuring timely collection, review, tracking, and production of responsive records.
• Facilitate, lead, and manage litigation tracking and coordinate litigation-related RFIs in partnership with the Prosecuting Attorney's Office, Human Resources, management, and other stakeholders.
• Manage the Transit Employee Labor Relations shared inbox and department tracking systems (grievances, investigations, RFIs, arbitrations, litigation, settlements, discipline, compliance, etc.).
• Serve as the primary coordinator for external agency requests, including but not limited to Labor & Industries (L&I), Washington State Human Rights Commission (WSHRC), Equal Employment Opportunity Commission (EEOC), unemployment matters, and other regulatory agencies.
• Coordinate and track Interest Arbitration activities, Demand to Bargain requests, associated RFIs, and related labor-management projects.
• Develop standardized processes, project plans, metrics, dashboards, and reporting tools to improve efficiency, transparency, and compliance across assigned programs.
• Analyze trends and provide recommendations to leadership regarding litigation, arbitration, settlements, compliance activities, and workload.
• Act as the point person for assigned agency-wide projects.
• Coordinate, lead and facilitating large scale meetings as assigned.
• Communicate with people inside and outside the Agency; represent the organization to customers, the public, government agencies and other departments.
• Perform special projects or other duties as required.

We are looking for candidates who have:

• Three (3) years of experience managing complex projects from concept through implementation, preferably involving labor relations, human resources, legal operations, compliance,…