Sr. Human Resources Generalist

Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, Casey Family Programs works in all 50 states, the District of Columbia, two territories, and tribal nations to influence long-lasting improvements to the safety and success of children, families and the communities where they live.

Casey Family Programs values diversity, equity, inclusion, anti-racism, anti-discrimination, and respect for individuals in the workplace. We encourage candidates with diverse lived experience and perspectives to apply.

The Senior Human Resources Generalist is responsible for providing strategic, technical and tactical support for a wide range of human resource functions. The HR Generalist builds and maintains relationships throughout the organization while advising staff on all issues, policies, procedures, and programs in Human Resources. The HR Generalist will play a key role in organizational success by offering support and guidance on employee relations, terminations, performance management, HR program management and best practices while facilitating positive relationships across the organization.

The HR Generalist provides a high level of customer support, which is expected from the Human Resources / Organizational Development team.

• Assist in the development, planning, and implementation of employee relations policies and procedures. Serves as first trusted point of contact for employees to voice concerns and provide conflict resolution coaching and mediate conflict resolution discussions. Works with staff and managers on performance management issues and improvement plans.
• Assess employee complaints and determine whether matter requires employees relations facilitation or requires an investigation. Recommend necessary corrective action when applicable.
• Plan and conduct thorough and impartial investigations into employee complaints, including allegations of harassment, discrimination, misconduct, and policy violations. Gather and analyze evidence, interview witnesses, and prepare investigative reports tailored to the specific situation. Ensure investigations are conducted in a timely and professional manner, following Casey policies and legal guidance.
• Manage and maintain employee relations and active investigation files. Update and maintain accurate tracking and intake forms, ensure all documentation is filed and organized. Close out and transfer any necessary paperwork to personnel files. `
• Ensure implementation and application of policies, procedures, and programs relating to performance management, recruiting, employee relations, compensation and benefits, employee development and training, and HR information systems management.
• Monitor legal updates, advisory notices, and other state/federal legal updates. Support activities and projects to ensure organization is legally compliant.
• Partner with Total Rewards Manager to manage complex employee issues —such as complicated leave and accommodation requests and overlapping leave programs (FMLA, short/long term disability, parental leave, and state paid leave) to ensure pay coordination and compliance.
• Audit Total Rewards Manager to review merit calculations ensuring merit falls within the guidelines and total rewards statements for accuracy.
• Analyzes HR metrics (e.g., turnover trends, exit survey data, engagement scores) to identify organizational opportunities and propose strategic solutions to leadership.
• Proactively support the delivery of HR processes and manage assigned HR projects and programs including organization-wide Conflict of Interest disclosure management.
• Partner with Organizational Development to identify training needs, develop, and conduct training programs for management and staff. Conducts workshops to facilitate development of management skills and communication of company policies and practices.
• Manage annual performance review process, including drafting communications, process setup, and ensuring all systems are in place to support an effective…