Senior People Operations Partner

Senior People Experience Operations Partner

Washington, District of Columbia, United States

Aug 17, 2026

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visitwww.shield.ai .

At Shield AI, our People Experience team helps create the foundation that enables our people to do their best work. We’re looking for a Senior People Experience Operations Partner who is passionate about creating seamless employee experiences while building the operational rigor needed to support a growing, global organization.

You’ll own critical moments across the employee lifecycle—from a new hire’s first day through employee changes, leaves, and offboarding. This is a great opportunity for someone who enjoys being close to the work, thrives in a fast-moving environment, and is energized by making people processes simpler, more scalable, and better than they were yesterday.

What you’ll do:

• Own key employee lifecycle operations
  , including global onboarding, offboarding, employee changes, and leave administration, ensuring each experience is timely, accurate, compliant, and employee-centered.
• Maintain the integrity of our people data by processing employee changes, managing HRIS records, conducting audits, and producing routine and ad hoc workforce reporting.
• Deliver high-quality employee and manager support by owning PX Operations request channels, interpreting policies, resolving operational questions, and escalating issues appropriately.
• Build for scale by developing SOPs, identifying process gaps, and improving workflows to create greater consistency and efficiency across PX Operations.
• Partner cross-functionally across People Experience and the business to coordinate critical activities, solve problems, and continuously improve the employee experience.

What we’re looking for:

• 2–5 years of experience in HR Operations, People Operations, or a related field, with hands‑on experience across onboarding, offboarding, leave, and benefits‑related processes.
• Experience working with HRIS platforms and managing employee data, reporting, audits, and high‑volume transactional workflows.
• Strong organizational skills and attention to detail, with the ability to effectively manage competing priorities in a fast‑paced environment.
• Excellent written and verbal communication skills and sound judgment when handling confidential or sensitive information.
• A proactive, service‑oriented approach with the ability to independently investigate issues and drive them through resolution.

• Experience with UKG, Jira, or similar HR operations and case‑management technologies.
• Working knowledge of employment laws, compliance requirements, and HR operational practices.
• Experience supporting a multi‑state and/or international employee population.
• Experience documenting processes and improving or scaling People Operations programs.

$84,000 - $125,000 a year

Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference…