Technical Program Manager

Runpod is pioneering the future of AI and machine learning, offering cutting‑edge cloud infrastructure for full‑stack AI applications. Founded in 2022, we are a rapidly growing, well‑funded company with a remote‑first organization spread globally. Our mission is to empower innovators and enterprises to unlock AI’s true potential, driving technology and transforming industries.

We're seeking a Technical Program Manager (TPM) who combines strong technical depth with exceptional organizational and communication skills. The ideal candidate is a self‑starter who thrives in a fast‑paced, dynamic environment and can drive execution through ambiguity with confidence and clarity.

As a TPM at Runpod, you will play a central role in leading complex, cross‑functional programs across product and platform teams, working closely with engineering leads and cross‑company stakeholders to ensure we deliver with speed, precision, and impact. You will anticipate challenges and help teams stay focused on what truly matters. Through strong communication, alignment, and proactive risk management, you will drive the successful delivery of high‑impact projects that create value for customers and shape the future of Runpod.

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery of technology projects.
• Lead and oversee the full project lifecycle – from defining scope, allocating resources, and setting timelines to execution and delivery – while acting as the primary point of contact for stakeholders. Proactively identify and mitigate risks, address roadblocks, and maintain transparent communication to ensure alignment, timely progress, and successful outcomes.
• Foster transparent and open communication channels within the team and external stakeholders.
• Monitor project progress, adjust plans and schedules as needed, and provide stakeholders with regular status updates.
• Determine and oversee frequent testing, evaluation, and troubleshooting of products in all stages of completion.
• Manage ticket workflow by gathering information, seeking clarity on requests, ensuring prioritization, and tracking ticket progress to meet deadlines.
• Utilize technical fluency to evaluate and recommend appropriate project implementation technologies, platforms, and vendor products.
• Evaluate project outcomes and conduct post‑project reviews to identify areas for improvement.
• Work with Data, Product, and Engineering Leads to define and track success metrics that tie every launch to real‑world results.
• Partner with the SRE team to promote visibility into infrastructure health and balance investment in reliability and new features.

• 3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast‑paced environment.
• Proven track record of working with at least 3 cross‑functional teams to deliver multiple high‑impact features from planning through launch.
• Strong technical skills and background in engineering and building scalable SaaS/IaaS products or services.
• Strong quantitative, critical thinking, and problem‑solving skills with a focus on leveraging data to improve efficiency and delivery processes.
• Deep understanding of the software development lifecycle (SDLC) and how engineering teams design, build, test, and ship products.
• Highly organized, detail‑oriented, and proactive in identifying and resolving issues before they become blockers.
• Demonstrated ability to independently build, track, and execute programs from start to finish in dynamic, fast‑paced environments with multiple dependencies, competing priorities, and tight deadlines.
• A collaborative team player who values ownership, clarity, accountability, and follow‑through over rigid process.
• Exceptional verbal and written communication skills, with a strong sense of personal ownership and the ability to align stakeholders across teams.
• Innovative and solution‑oriented, comfortable adapting to changing priorities and resolving challenges collaboratively with creative solutioning.
• Steady under pressure and…