Director, Global Data Quality, Insights & Reporting

Director, Global Data Quality, Insights & Reporting

About Splash

Splash is a global nonprofit organization founded in 2007, headquartered in Seattle, Washington, USA. Since 2007, we have completed more than 2,500 projects that serve over 1.2 million children each day. Currently focused on cities in East Africa, Splash delivers the clean water, clean toilets, and dignified menstrual health resources that every child deserves through comprehensive water, sanitation, hygiene, and menstrual health (WASH-M) services and behavior change programs across 100% of a city’s public schools.

Our distinctive model transforms entire cities, starting at the school water fountain, by shifting systems, infrastructure, and behaviors in partnership with local governments and communities. We start by building relationships with the local stakeholders responsible for education, health, and water management, and we negotiate financial commitments that support a full transition of operations and maintenance to local leadership.

Our vision is global impact without Splash, made possible through partnerships with national governments, co-creation with local communities, and replication far beyond our day-to-day involvement.

In 2019, we began testing and refining Project WISE (WASH in Schools for Everyone), a cost-effective and replicable blueprint designed to reach 100% of public schools in fast-growing, complex cities in partnership with local governments and community leaders. In five years, we achieved our goals in Ethiopia and India, and we began our next phase of expansion in East Africa in 2025.

Our core values guide everything we do, including every hiring decision we make. They are:

· People – People first. People second. People third.

· Quality – Beautiful products that function and last.

· Joy – Kids at heart, seeing potential everywhere.

· Mistakes – Make them, don’t repeat them.

Splash values the unique skills and experiences everyone brings to the organization, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. We provide equal employment opportunities to all employees and qualified applicants for employment. To learn more, please visit splash.org.

The Job

Director, Global Data Quality, Insights & Reporting

Location:
Remote, US based and Splash Countries Registered (Preferred)

Position Overview

The Global Data Quality, Insights & Reporting Director plays a critical role in ensuring accurate, timely, and accessible program data to support decision-making and impact measurement  will lead the strategic direction, governance framework, and evolution of Splash’s global data systems. This role is responsible for managing Salesforce as the central system for program-related data, developing data quality protocols, and leading reporting and analysis efforts through Tableau dashboards and KPI scorecards.

Beyond technical expertise, this position is highly collaborative, working across Impact & MLE, Programs, Operations, and Technology teams to align data collection, reporting, and system enhancements with organizational needs, resulting in a clear investment and planning roadmap for our data systems. The Global Lead also plays a key role in training and mentoring staff and implementation partners, ensuring data integrity and building capacity in data literacy, reporting, and system use.

Success in this role requires strong Salesforce expertise, data governance skills, and a strategic mindset—balancing field-driven data needs with scalable solutions that enhance Splash’s ability to measure, communicate, and improve program impact.

Reports to Chief Impact & Strategy Officer

• Oversee and maintain program-related data in Salesforce, ensuring accuracy, consistency, and accessibility.
• Identify data quality issues, conduct root cause analysis, and implement improvements.
• Customize and optimize Salesforce in collaboration with program leads and the technology team.
• Set architectural standards and approve major system enhancements, integrations, and workflows.

Data Analysis & Reporting

• Develop methods for tracking progress against program goals and key indicators.
• Lead Tableau dashboard…