Senior manager, Data Science- Customer Analytics; Seattle, WA

Responsibilities

• Translate business questions into data problems, define the solution roadmap, and build analytics solutions independently and with cross‑functional teams.
• Develop and promote analytics and AI/ML products and insights, establish KPIs, and drive data‑driven decision‑making across business teams.
• Collaborate and establish expertise in advanced analytics, drive understanding of strategic customer initiatives across departments.

• BA/BS with concentration in business or a quantitative discipline—Stats, Math, Comp Sci, Engineering, Econ, or similar;
  Masters preferred.
• Minimum 7 years’ experience within the field of data science or related discipline.
• Proficiency in Python or R, SQL, and relational databases.
• Knowledge of machine learning and statistical modeling techniques including regression, decision trees, classification, causal inference, and clustering algorithms.
• Demonstrated leadership in developing and operationalizing Customer 360 frameworks, Identity Resolution approaches, Customer Lifetime Value (CLV) models, and advanced customer segmentation strategies.
• Exposure to production machine learning systems development, package creation, code repository management, and software development best practices.
• Experience with cloud tech for data and analytics solutions (Azure, AWS).
• Excellent attention to detail, strong written and verbal communication skills.
• 8+ years’ experience managing a team.

Partner benefits include medical, dental, vision, basic and supplemental life insurance, short‑term and long‑term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time, eight paid holidays, two personal days per year, 401(k) with match, discounted company stock program, equity program, emergency savings, financial tools, up‑front tuition coverage, student loan resources, backup care, and DACA reimbursement.

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicant accommodation or 1(888) 611‑2258.