Technical Program Manager, Data Center Construction Tooling, Data Center Capacity Delivery

Overview

AWS Data Center Capacity Delivery (DCCD) is looking for a Technical Program Manager to develop and own a Smartsheet-based solution to support the global DCCD organization. Responsibilities include establishing the product roadmap, tool development, and ongoing maintenance. In addition to these responsibilities, this role also has program management duties such as inventing and simplifying processes, managing program communications, onboarding and training users, and establishing training and program related documentation.

This Technical Program Manager will need to be detailed, flexible, and take strong ownership of a global user base, including system functionality and process implementation. The successful candidate will be obsessed with internal and external system user groups, responsible for scoping and driving implementation of system functionality to the global team. They will be able to work independently to prioritize, craft, and execute deliverables as well as effectively work with partner teams that impact their primary user group.

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

• Develop and own a Smartsheet-based solution to support the global DCCD organization.
• Establish the product roadmap, tool development, and ongoing maintenance.
• Invent and simplify processes; manage program communications; onboard and train users; and establish training and program documentation.
• Scope and drive the implementation of system functionality for a global user base; collaborate with partner teams.
• Prioritize, craft, and execute deliverables; work independently while coordinating with cross-functional teams.