Senior UX Content Designer

Overview

Hiive is recognized as one of Canada’s top startups, climbing from #4 in 2024 to #2 in 2025. We are a fintech/marketplace startup connecting buyers and sellers of stock in venture-backed pre-IPO companies. Our industry-leading technology and best-in-class sales and trading team support a fast-growing marketplace for the stock of “unicorns.” We are profitable and backed by US venture capital investors, and we are looking to scale our high-performing team.

Interested in learning more about life at Hiive? Check out our careers page to see how you can grow with us.

Senior UX Content Designer to shape the voice of our product and simplify complex financial interactions for our users. You will craft detailed information and content to support each area of the product and partner closely with product designers, product managers, and key business stakeholders to own content decisions that build intuitive user experiences. You will play a pivotal role in defining our content strategy, evolving our voice and tone, and ensuring consistency across our platform.

You should be a strategic thinker who can build frameworks and guidelines that others can use. You will translate dense financial concepts into coherent, human, and actionable language.

• Craft clear, concise, and compelling copy for desktop and mobile interfaces, including onboarding flows and transactional emails.
• Own, maintain, and evolve our content style guide, ensuring our voice remains consistent, professional, and accessible across all touchpoints.
• Build strong relationships with business lines (Legal, Compliance, Marketing, Sales, Training) to ensure copy is clear, compelling, and legally compliant.
• Contribute to the design system by creating and editing content standards and components to support scalable workflows.
• Develop deep knowledge of the private markets investment space and translate complex terminology to become a proficient partner in the domain.
• Design and run the copy review process across business stakeholders and compliance.
• Contribute to internal and external longer-form product support documentation.

• 5+ years of experience in content design, UX writing, or UX content strategy
• A strong portfolio demonstrating the ability to simplify complex user flows
• Experience building and maintaining content style guides and content design systems
• Strong attention to detail, tone, and consistency in writing
• Ability to manage multiple projects in a fast-paced, high-growth startup environment
• Familiarity with design and collaboration tools like Figma

• Experience in Fintech, Healthtech, Legal, or other regulated industries
• Ability to learn quickly and ramp up on complex topics
• Familiarity with copy management tools (such as Localize)

• Highly competitive salary commensurate with experience and contribution
• Opportunity to participate in ownership of a rapidly growing early-stage startup through our employee stock option plan
• Comprehensive 100% employer-paid health and dental premiums, and a health and personal spending account
• A dedicated desk in our Vancouver, BC HQ, in the heart of downtown, with a fridge stocked with healthy snacks and drinks, an on-site gym, and a rooftop amenity
• A $20-per-day commuter benefit for every day you work in our Vancouver HQ
• An engaging social calendar, including bi-weekly catered lunches, bi-weekly Friday bar, team workouts, annual summer party, and holiday party, two onsite all-team retreats each year, semi-annual team-building events, and Hiive Women’s Network events
• Significant opportunities for growth into team leadership and management roles
• Entrepreneurial culture in a small, dynamic team
• Sponsorship, immigration, and relocation for exceptional candidates

Please submit your résumé and a link to your portfolio, along with your responses to the questions in the application.

Note: Portfolios without case studies or examples of UX writing and/or product copy will not be considered.

Hiive is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed.