Senior Program Manager - Atlassian Platform

Overview

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees  passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests:
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

Expedia Group is proud to be named as a Best Place to Work on Glassdoor in 2024 and to be recognized for award-winning culture by organizations like Forbes, TIME, Disability:

IN, and others.

The Expedia Group Product Roadmap Insights & Tooling team bridges strategy and delivery, enabling Product and Tech to fulfill the strategic vision clearly, consistently and easily. We empower teams across EG to plan with clarity, transparency and impact by delivering scalable tools, and structured processes. We drive operational excellence in planning by building systems and tools that enable teams to plan.

• Provide Atlassian platform administration and solution design for our enterprise Atlassian Cloud environment, ensuring configurations are scalable, governed, and aligned to business needs

• Consult with business stakeholders to understand strategies and requirements that enable teams to define, plan, and deliver world-class features, products and platforms. Then translate them into practical Atlassian configurations, templates, and usage patterns

• Build robust automation and reporting using Automation for Jira, Script Runner (Groovy), REST APIs, Python, JQL, dashboards, and custom reports to improve data quality, reduce annual work, and provide clear delivery insights

• Partner with Product, Engineering, Technical Program Managers and the Program Management Office to translate strategy and OKRs into executable delivery models using Jira Product Discovery, Advanced Roadmaps, and Atlassian Strategy Collection

• Enable enterprise planning and portfolio visibility by designing solutions for portfolio road mapping, dependency and risk management, capacity planning, prioritization, and outcome tracking across teams and programs

• Drive adoption of Jira Product Discovery (JPD) and Atlassian Strategy Collection by structuring ideas, opportunities, and outcomes; defining schemas for value versus effort, strategic alignment, and insights

• Provide advanced troubleshooting and platform support, including root-cause analysis for complex issues, performance tuning, and guidance on best practices for large-scale usage

• Facilitate workshops, training, and office hours to upskill teams, coach champions, and help stakeholders use Atlassian tools as decision-making and planning systems, not just tracking tools

• Contribute to ongoing Atlassian platform governance and standardization initiatives, to proactively identify areas of operational…