Oracle Symphony Cloud Technical Lead

RESPONSIBILITIES:

Kforce has a client seeking a Oracle Simphony Cloud Technical Lead in Seattle, WA.

Responsibilities:

• Serve as the technical lead for Oracle Simphony Cloud POS deployments across the fleet
• Provide architectural guidance and hands-on oversight throughout design, build, testing, and rollout phases
• Ensure consistency, scalability, and operational readiness across multiple ships
• Collaborate with shoreside business teams, shipboard operations, and IT to gather, refine, and document functional and technical requirements
• Translate operational needs into clear technical solutions and implementation guidance
• Advise stakeholders on Oracle Symphony capabilities, tradeoffs, and optimization opportunities
• Act as clients primary technical liaison to Oracle delivery teams
• Review Oracle's solution designs, configurations, and deployment plans
• Identify gaps, risks, and service delivery issues;
  Drive corrective actions and continuous improvement
• Facilitate design reviews, working sessions, and escalation management
• Design and validate POS solutions tailored to shipboard environments, including offline resiliency and performance considerations
• Support integrations with downstream systems such as finance, inventory, reporting, and loyalty platforms
• Ensure security, compliance, and data integrity standards are met
• Guide system testing, UAT, and production readiness across fleet deployments
• Support cutover planning and risk mitigation to minimize operational disruption onboard
• Ensure proper documentation and deployment standards are followed

REQUIREMENTS:

• Hands-on experience leading Oracle Simphony Cloud deployments
• Strong background with Oracle MICROS POS systems
• Experience acting as a Technical Lead, Systems Analyst, or Solutions Architect in enterprise POS environments
• Proven ability to work directly with business stakeholders to define and deliver requirements
• Experience partnering with vendors and holding them accountable for service delivery
• Strong communication skills across technical and non-technical audiences

Preferred Qualifications:

• Cruise, maritime, or hospitality industry experience
• Experience supporting fleet-wide or multi-location rollouts
• Familiarity with shipboard technology constraints (bandwidth, latency, offline operations)
• Experience improving or recovering vendor-led implementations
• Cloud architecture, systems integration, or enterprise application experience

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note:

Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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