DSHS FTAA IT Quality Assurance Senior​/Specialist

DSHS FTAA – IT Quality Assurance/Senior Specialist (IE&E Test Automation Engineer)

Join our team as an IT Quality Assurance/Senior Specialist (IE&E Test Automation Engineer) in Olympia and play a critical role in modernizing how Washington delivers essential health and human services. Within the Finance Technology Analytics Administration (FTAA) and the Integrated Eligibility and Enrollment (IE&E) Program, this position supports a statewide, multi-agency effort to replace aging legacy systems with secure, accessible, cloud-based solutions that better serve more than 2.9 million Washingtonians.

As a Test Automation Engineer, you will design and implement automated testing for modern Microsoft Azure–based platforms, helping ensure reliable, high-quality systems that support a seamless, one-stop experience for clients and staff. Your work directly contributes to system stability, accessibility, and trust as the state transitions to a future-ready eligibility and enrollment platform.

• Design, develop, and execute automated tests, including test code, frameworks, and execution plans, to support continuous integration and continuous delivery pipelines.
• Maximize test coverage by prioritizing critical system features and defining positive and negative test strategies across complex, cloud-native environments.
• Build and maintain test automation frameworks while identifying automation goals, objectives, and opportunities for continuous improvement.
• Collaborate with application developers, platform teams, Cloud Engineers, and Dev Ops resources to debug issues and implement effective automated testing solutions.
• Gather and validate system testing requirements in partnership with product owners, application architects, and business analysts.
• Document and maintain testing artifacts such as test plans, procedures, test cases, results, and defect tracking to ensure traceability and audit readiness.
• Develop and maintain testing processes, standards, and technical artifacts that align with federal, state, and DSHS policies and support IE&E program decision making.
• Stay current on industry best practices in test automation and cloud-native quality engineering, providing guidance and input into testing strategies, roadmaps, and procurement efforts.

• Strong interpersonal skills and a collaborative, team-oriented approach, with the ability to build trust, navigate highly visible or politically complex environments, and perform effectively under pressure.
• Strong written and verbal communication skills, including the ability to develop clear specifications, scope of work documents, and technical testing documentation.
• Demonstrated ability to adapt to rapidly changing technologies and apply emerging tools and methods to meet evolving business needs.
• Proficiency in modern programming and coding languages such as SQL, with experience automating test code across the software development lifecycle.
• Working knowledge of test automation methodologies, including functional, non-functional, regression, and performance testing.
• Experience working with Continuous Integration and Continuous Delivery pipelines and integrating automated testing into CI/CD workflows.
• Ability to analyze complex project needs, troubleshoot issues spanning multiple environments, and determine appropriate resources to meet objectives.
• Ability to communicate clearly and effectively with both technical and non-technical stakeholders, including influencing and persuading business and IT leaders.

• A Bachelor's degree that includes at least 12 semester or 18 quarter hours of computer science coursework AND
• Seven years of consultative, administrative, or supervisory experience in information technology analysis or software automation testing OR
• A combination of education and directly related experience totaling eleven or more years.

• Experience testing for accessibility compliance (WCAG 2.1+, ARIA, screen readers, etc.) is strongly preferred.
• Four or more years of experience as a Software Test Engineer, Software Developer, or Software Development Engineer in…