Director, Technology Business Operations

Director, Technology Business Operations

Seattle, Washington, United States

At Pitch Book, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.

Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.

If you have a good attitude and are willing to roll up your sleeves to get things done, Pitch Book is the place for you.

About the Role:

As a member of the Product and Engineering team at Pitch Book, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other’s words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve.

Join our team and grow with us!

We are seeking a highly strategic, engineering‑fluent Director, Technology Business Operations to operate the Office of the EVP, Technology & Engineering and amplify the impact of our technology leadership across a global Technology organization (500+ employees). You’ll translate strategy into execution, run the operating cadence, and drive cross‑functional alignment so Product Engineering, Data Collection Technology, AI/ML, Enterprise Technology, and Technology Operations deliver reliably against company priorities.

You will combine technical depth with program rigor - able to interrogate proposals, shape architecture decisions, and accelerate outcomes on the most important bets. Success looks like a predictable operating system, sharper portfolio choices, and visible improvements in delivery velocity and reliability.

Primary

Job Responsibilities:

Strategic Leadership & Portfolio

• Serve as a thought partner to the EVP, shaping priorities, sequencing big bets, and maintaining a transparent risk & decision log
• Translate strategy into OKRs, KPIs, and investment theses; ensure capacity/headcount plans and budgets align to those bets
• Lead annual and quarterly planning (OKRs, capacity, headcount) and ensure roadmaps across Technology & Engineering functions

Technical Program & Architecture Stewardship

• Run the technical RFC process and technology review cadence; drive crisp design‑doc hygiene and decision records
• Partner with platform/data/ML/security leaders to ensure alignment across cloud strategy, data platforms (e.g., Snowflake), AI initiatives, and engineering metrics; elevate trade‑offs to the EVP when needed
• Lead build‑vs‑buy with TCO/ROI, risk, and vendor diligence (with Security/Legal); oversee platform migrations and critical technical partnerships
• Champion engineering health metrics (SLIs/SLOs, DORA, SPACE) and ensure telemetry informs resourcing and priority calls

Operating System & Business Rhythm

• Build and run the cadence: weekly staff, technical deep dives, QBRs, leadership offsites; ensure agendas, narratives, and pre‑reads produce decisions
• Improve mechanisms that increase visibility, predictability, and accountability (dashboards, scorecards, postmortems, retros)
• Partner with Technology Operations, Finance, HR, Talent, Procurement, and Program Management on budgets, hiring pipelines, vendor management, and governance

Planning,…