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Head of Learning & Culture, Design

Job in Seattle, King County, Washington, 98127, USA
Listing for: Expedia, Inc.
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Digital Media / Production
  • Creative Arts/Media
    Digital Media / Production
Salary/Wage Range or Industry Benchmark: 231000 - 323500 USD Yearly USD 231000.00 323500.00 YEAR
Job Description & How to Apply Below
Position: Head of Learning & Culture, Experience Design

Expedia Group brands power global travel for everyone, everywhere. We design cutting‑edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

The Opportunity

At Expedia Group, our goal is to build one of the strongest Experience Design organizations in the industry—spanning product design, content design, research, design operations, and customer advocacy. As we enter the next phase of AI‑driven product development, we are investing deeply in how our teams learn, connect, and evolve together.

The Head of Learning & Culture for Experience Design will be responsible for defining and scaling a cohesive learning and culture strategy that supports a modern, AI‑fluent, globally connected design organization. This role sits at the intersection of learning strategy, cultural activation, and industry engagement, and will work closely with Experience Design leadership, Learning & Development, Events, and Internal Communications.

This is a foundational role for the next chapter of the experience design organization—focused on building durable systems, programs, and rituals that help teams do their best work and feel connected while doing it.

Key Responsibilities 1. Learning Strategy & AI Upskilling

Build and scale a comprehensive learning ecosystem for Experience Design, with a strong emphasis on AI tools, workflows, and modern design practice.

  • Define and own a global learning strategy and curriculum for Experience Design, balancing:

    • Self‑serve learning (toolkits, playbooks, async resources)

    • Live and event‑based learning (workshops, talks, labs, hackathons)

  • Partner closely with the AI Experiences team to identify emerging skill needs, tools, and workflows—and translate them into actionable learning programs.

  • Coordinate with Learning & Development to align on platforms, frameworks, and delivery, while ensuring content is tailored to design, research, and content disciplines.

  • Collaborate with Hackathon and Events teams to design meaningful learning moments tied to product, AI, and innovation milestones.

  • Identify, source, and manage external partners, agencies, and educators to support continuous learning and AI fluency.

  • Continuously assess learning needs and impact, evolving programs as tools, teams, and expectations change.

2. Culture, Community & Creative Exchange

Build and sustain a connected, high‑craft, and creatively ambitious culture across Expedia Group’s global Experience Design organization.

  • Establish and support a site‑based activation model, including:

    • Clear roles and expectations for site leads

    • Playbooks and guidance for local community‑building and programming

  • Design and oversee core cultural and creative cadences that bring teams together, such as:

    • Social and community gatherings

    • Design‑led events and meetups

    • Moments tied to product, brand, or company milestones

  • Create structured forums for creative exchange and visibility, enabling teams to share work, process, and experimentation across product design, content design, research, and customer advocacy.

  • Develop and scale signature internal programs (e.g., talks, showcases, summits) that reinforce craft, curiosity, and shared identity in coordination with the events team.

  • Strengthen a sense of belonging and connection across locations, ensuring Experience Design feels cohesive, energized, and culturally distinct at a global scale.

3. External Partnerships, Industry Presence & Recognition

Connect Experience Design to the broader creative and design ecosystem, strengthening external…

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