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HelpDesk/Support IT Support Technical Support Systems Administrator

IT Service Desk Lead & End-User Support – Senior

Job in Seattle, King County, Washington, 98127, USA
Listing for: Washington State ESD
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A state government agency in Seattle is looking for an IT Customer Support Lead to oversee the Service Desk operations and provide technical leadership. The ideal candidate should have a bachelor’s degree and significant experience in IT, especially in end-user technology solutions. Responsibilities include mentoring staff, troubleshooting complex issues, and ensuring service delivery for approximately 1800 end-user devices. The agency promotes a diverse and inclusive workplace with a strong emphasis on work-life balance and offers a comprehensive benefits package.
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Position Requirements
10+ Years work experience
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